Public Sector Channel Account Manager (Hybrid)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

The Public Sector Channel Account Manager is responsible for leading the strategy and execution of channel partner relationships across the full public sector — Federal Civilian, Department of Defense (DoD) and Intelligence Community (IC), and State, Local, and Education (SLED) — driving growth and market penetration for KnowBe4’s platform. Reporting directly to the Channel Chief, this role owns the identification, recruitment, and cultivation of high-value partnerships with public sector-focused Value-Added Resellers (VARs), Systems Integrators (SIs), distributors, and Managed Security Service Providers (MSSPs). The role will architect and execute channel programs that are fully aligned with government procurement vehicles, federal compliance mandates, and KnowBe4’s overall revenue objectives. This CAM brings deep domain expertise in the government acquisition ecosystem — including GSA Schedule, SEWP V, CIO-SP3, and state-level cooperative purchasing vehicles — and a proven ability to drive significant ARR growth through partner networks. By combining a thorough understanding of cybersecurity compliance frameworks (FedRAMP, FISMA, CMMC, NIST SP 800-53, StateRAMP) with strong partner management skills, in the public sector segments.

• A Bachelor’s degree in Business Administration, Information Technology, or a related field
• MBA or equivalent advanced degree preferred
• 8+ years of progressive channel sales and partner management experience in the public sector technology market, with a demonstrable track record of exceeding revenue targets
• Deep expertise in U.S. government procurement, including hands-on experience with GSA Schedule (MAS), SEWP V, CIO-SP3, and SLED cooperative purchasing vehicles (NASPO, NCPA)
• Proven ability to recruit, develop, and scale a high-performing partner ecosystem of SIs, VARs, distributors, and MSSPs focused on Federal and SLED markets
• Strong understanding of federal and state cybersecurity regulatory frameworks: FedRAMP, FISMA, CMMC (all levels), NIST SP 800-53/800-171, StateRAMP, and CISA mandates
• Experience structuring and managing teaming arrangements, prime/sub relationships, and IDIQ/BPA/task-order-based selling motions
• Demonstrated success managing channel programs at a SaaS or enterprise software company, including MDF/Co-Op management, partner portal administration, and incentive program design
• Expert knowledge of government procurement regulations (FAR/DFARS), contract vehicle structures (IDIQ, BPA, task orders), and acquisition lifecycle management
• Mastery of federal and SLED cybersecurity compliance frameworks (FedRAMP, FISMA, CMMC, NIST SP 800-53, StateRAMP) and their implications for SaaS vendor selection
• Proven channel partner management skills: partner recruitment, tiering, business planning, QBR facilitation, MDF/Co-Op administration, and conflict resolution
• Ability to envision and articulate long-term channel strategies that align with organizational goals and capture emerging opportunities within government cybersecurity markets
• Excellent executive-level verbal and written communication skills; ability to present compellingly to agency CISOs, C-suite partner executives, and internal senior leadership
• Proficiency with Salesforce CRM, partner relationship management (PRM) platforms, and channel analytics tools to track pipeline, partner performance, and revenue attribution
• Strong analytical skills; ability to use data-driven insights, market intelligence, and pipeline metrics to guide investment priorities and optimize partner performance
• Experience with Gmail, Google Workspace, and Microsoft Office Suite (Word, Excel, PowerPoint)
• Willingness and ability to travel up to 50% for partner meetings, agency visits, and industry events

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.