Export Sales Representative

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Job Description:

The Export Sales Representative supports and develops Kinetico's B2B export business across different markets and territories. The role ensures continuity and strong service for existing customers, while actively identifying and developing new B2B customers in the assigned markets. This is a hands-on sales role combining day-to-day customer management, proactive prospecting, sales follow-up and new business development.

Key Areas of Responsibilities:

• Take ownership of the assigned customer portfolio, building trusted relationships, understanding customer needs and identifying opportunities to retain and grow the existing business.

• Drive new business development across Greece, Bulgaria, Cyprus, North Macedonia and Albania by identifying and engaging potential B2B customers and partners, presenting Kinetico’s value proposition and progressing opportunities from first contact through to order.

• Build and manage a healthy sales pipeline, maintaining momentum across leads, quotations, negotiations and commercial follow-up to support agreed sales targets.

• Develop a strong understanding of the assigned markets, using customer feedback, market activity and competitor insights to identify growth opportunities and inform commercial priorities.

• Act as the link between customers and Kinetico’s internal teams, working closely with Customer Service, Marketing, Technical and Operations to deliver responsive support and a positive customer experience.

• Maintain accurate customer and opportunity information and provide clear, regular updates on sales activity, pipeline progress, market opportunities and commercial risks.

Key Performance Indicators:

• Retention and growth of the existing customer portfolio.

• Value and quality of the new business pipeline.

• Conversion of leads and commercial opportunities into orders.

• Acquisition of new B2B customers across the assigned markets.

• Achievement of agreed sales targets and contribution to export sales growth.

• Quality of customer relationships, commercial follow-up and cross-functional coordination.

Job Knowledge, Skills, and Experience:

• Previous experience in B2B sales, export sales or an international commercial role, with a track record of developing customer relationships and winning new business.

• Strong commercial drive, with confidence in prospecting, presenting value propositions, negotiating and progressing opportunities through the sales cycle.

• Customer-focused and solution-oriented, with the ability to understand business needs and turn them into relevant commercial opportunities.

• Able to work independently across several countries, prioritising customers and opportunities while maintaining disciplined follow-up.

• Strong communication and relationship-building skills, with the ability to collaborate effectively across cultures and internal functions.

• Fluency in Spanish and English is required. Bulgarian or Greek would be an advantage.

• Willingness to travel internationally as required.

Organizational Context: The Export Sales Representative works as part of the International Sales team and collaborates closely with Customer Service, Marketing, Technical and Operations teams. The role manages day-to-day commercial contact with existing customers and develops new B2B opportunities across Greece, Bulgaria, Cyprus, North Macedonia and Albania during the maternity leave cover period.

Our Commitment and Difference: 

Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization.

Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today’s ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry.

Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

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