IT Employee Engagement and BI Specialist

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join us as the person who gets people set up to succeed, and who turns data into decisions. In this role you’ll be the friendly, reliable point of contact for colleagues navigating technology onboarding, equipment and training requirements, so they can hit the ground running on client and JLL systems. You’ll also work with our Account Management team, building the Power BI dashboards and automated reporting that show how accounts are performing. If you enjoy working with people and data in equal measure, this role offers both.

What You’ll Do

• Act as the go-to contact for new and existing colleagues on technology setup, equipment logistics and training requirements.
• Support technology onboarding for new joiners, working with the relevant teams so they’re ready to work on client and JLL systems from day one.
• Manage day-to-day badge access and network setup for client systems, working with client IT to make sure credentials and connectivity are in place.
• Run the rollout and return of client-issued laptops, including tracking assignments, coordinating logistics and keeping documentation accurate across the equipment lifecycle.
• Follow up with new and existing colleagues to confirm required training is complete, maintain accurate records and escalate gaps to protect compliance.
• Gather reporting requirements from Account Management stakeholders and turn them into clear analytics deliverables.
• Cleanse and transform data using SQL, Python and other reporting languages, then build and maintain Power BI dashboards that track account performance metrics and client deliverables.
• Use Databricks to automate recurring data processes and reporting workflows, improving efficiency and consistency across the team’s analytics output.

What We’re Looking For

• A bachelor’s degree in information technology, data analytics or a related field.
• A background in onboarding coordination, IT or systems access administration, or operations support. Familiarity with badge and access management systems and basic network setup is a plus.
• Strong organisational skills and the discipline to keep equipment tracking and training follow-ups on course.
• Hands-on skills in Power BI and Databricks, including writing queries, structuring data models and automating recurring reporting.
• Working knowledge of SQL and Python, plus experience cleansing and transforming large or disparate datasets.
• The ability to turn raw data into insights that support operational decisions, spot trends and explain findings clearly to technical and non-technical audiences.
• An understanding of data governance principles and a careful, accurate approach to data and records.
• Excellent communication skills and a collaborative mindset, with confidence following up with colleagues at all levels and working alongside client IT teams. Exposure to corporate real estate, facilities or workplace services, or to client-facing account management, is an advantage.

What we offer:

Competitive Rewards & Benefits Permanent contract after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program

Flexible Work Environment Hybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.

Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.

Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.

Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.

Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location:

Remote –Gdynia, POL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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