Software QA Engineer II

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2026 Sapient Report
• Voted top places to work in USA 2026

Job Description

A Quality Assurance Engineer II is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly. The QA Engineer II will also provide guidance and mentorship to Jr QA Engineer.

Core Job Duties

• Design test plans, scenarios, scripts, or procedures. 
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
•  Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Document test procedures to ensure replicability and compliance with standards.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Test system modifications to prepare for implementation.
• Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Create or maintain databases of known test defects.
• Use software testing programs to run automated and manual .testing.
• Monitor program performance to ensure efficient and problem-free operations.
• Collaborate with other Teams, BA or PO to evaluate or diagnose problems and recommend possible solutions.

Minimum Qualifications

• 5+ years of hands-on experience with testing tools
• 5+ years of hands-on experience testing in Microsoft-centric solutions and development processes, including:
  • .NET Framework
  • C#
  • SQL Server
  • Agile/Kanban Development Methodologies
  • Azure DevOps

Preferred Qualifications

• Demonstrated experience leveraging AI tools to enhance test automation, defect detection, or quality processes

About isolved

isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com.

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