Business Analyst
*instinctools is a software development company that provides custom software solutions for businesses of all sizes. Our team works closely with clients to understand their specific needs and provide personalized solutions that meet their business requirements.
*instinctools is looking for a Senior Business Analyst for one of our clients.
Location: EU
Client: is a European not‑for‑profit organisation in a critical‑infrastructure sector. We are helping them deliver a new platform that automatically checks large, complex datasets for quality and compliance against evolving industry standards. Delivery is iterative under a multi‑year agreement, in a regulated environment with formal acceptance gates. It is a standards‑heavy, technically demanding domain where precision and traceability are essential.
The role in one line: own the requirements specification end‑to‑end and act as the bridge between the client’s subject‑matter experts and the delivery team.
Responsibilities and tasks:
- Elicit and analyse requirements from stakeholders, documents, and workshops
- Author and own the specification set – vision & scope, glossary, business rules, use cases, process models, data/interface definitions, NFRs, and acceptance criteria
- Maintain traceability and run change control, with impact analysis on every new input
- Derive and prioritise the delivery backlog and prepare iteration/quality‑gate materials
- Facilitate workshops and SME sessions, capture decisions, and maintain a decision log
- Bridge the client’s SMEs and the delivery team, and manage scope against the agreed baseline
- Support acceptance – define per‑iteration “done”, feed test design, and shepherd sign‑offs
Our expectations of the ideal candidate:
- 5+ years as a Business Analyst on complex, data‑intensive software products
- Regulated, enterprise, or critical‑infrastructure delivery
- Working directly with solution architects and domain SMEs
- Iterative/phased delivery with formal acceptance and quality gates
- Strong requirements engineering: elicitation, use cases, business rules, acceptance criteria, and non‑functional requirements
- Ability to learn a deep, standards‑heavy domain quickly and specify it precisely
- Solid data literacy – data modelling, interfaces, and validation concepts
- Rigorous traceability and change management (source‑to‑requirement provenance, impact analysis, controlled change requests)
Nice to have:
- Domain exposure in the client’s sector or another heavily standardised field
- Backlog and version‑control tooling (e.g. Jira, Git)
- Experience mediating between a customer’s technical experts and a vendor delivery team
English: Upper-Intermediate
Soft skills:
Excellent written English and the ability to translate technical detail into clear business language
Structured, self‑driven, and comfortable owning the specification
We offer:
- flexible working time
- professional and ambitious team
- learning opportunities, seminars and conferences and time for exploring new technologies
- co-funding for language courses (English)
Important Notice Regarding Your Personal Data Security
At *instinctools, we take the security of your personal data very seriously. Please be informed that all official communication, offers, and correspondence from *instinctools are conducted only through our verified company resources, including:
Official Email Domain: @instinctools.com
Company Website: https://www.instinctools.com
Important Reminder:
*instinctools will NEVER ask for sensitive personal or financial information, including:
– Bank account details
– Credit/debit card numbers
– Passwords or PINs
If you receive any suspicious requests claiming to be from *instinctools via unofficial channels (e.g., personal emails, social media DMs, or phone calls), please:
– Do not respond or share any information.
– Report it immediately to compliance@instinctools.com or your official contact.
Your trust and security are our top priorities. For any questions, always verify through our official channels.
Thank you for your attention and cooperation.
Required Skills
Required Languages
🇬🇧 English