Program manager - Transformation and Strategy

We are seeking an experienced and delivery-oriented Program Manager to join our Strategy and Transformation team. In this role, you will coordinate and manage a portfolio of strategic transformation projects, acting as the connective tissue between project managers, business owners and sponsors to ensure projects are delivered on time, on budget and on scope. This is a more senior role than our Strategic Project Analyst position, with greater ownership of governance, stakeholder management and portfolio-level decision-making, and an expectation of prior project or program management experience.

Main responsibilities:

• Coordinate and manage a portfolio of strategic transformation projects, ensuring priorities are sequenced correctly and interdependencies across projects are actively identified and managed.
• Support project managers, business owners and sponsors throughout the project lifecycle - from scoping and planning to execution and closure - to ensure projects are delivered on time, on budget and on scope.
• Design and run project governance (steering committees, decision logs, executive updates), giving sponsors and the Senior Leadership Team the visibility they need to make timely decisions and arbitrate trade-offs.
• Identify, track and escalate risks, issues and dependencies across the portfolio, and drive resolution alongside project managers and sponsors.
• Translate ambiguous or early-stage transformation initiatives into clear scopes, milestones, resourcing plans and success metrics before handing off into delivery.
• Lead stakeholder alignment and change management across cross-functional teams (Operations, Marketing, Finance, IT) to secure buy-in and adoption of new processes, tools and ways of working.
• Build and maintain portfolio-level reporting - roadmap, budget and KPI tracking - for senior management and the Senior Leadership Team.
• Set and continuously improve project management standards, methodology and tooling across the team (e.g. Jira, MS Loop), ensuring consistent practices across the portfolio. All this is sync with our Group Wide Project Management Standards
• Coach and support Strategic Project Analysts on project management best practice, acting as a point of reference on the team for delivery discipline.
• Represent the Strategy and Transformation team in cross-functional forums, protecting the timeline and interests of strategic projects.

• Higher education background (business school, engineering school, or equivalent).
• 6-10 years of experience in project/program management, ideally including exposure to operations, supply chain, consulting or transformation environments.
• Proven track record managing multiple concurrent, complex projects or programs, ideally in decentralised or matrixed organisations and often without formal hierarchical authority over contributors.
• Strong executive communication and stakeholder management skills; comfortable presenting to, and arbitrating with, senior sponsors and steering committees.
• Demonstrated experience leading change management and driving adoption across cross-functional teams.
• Proficiency in Microsoft Office Suite and project management software (e.g. Asana, Jira, MS Project); PMP, Prince2 or Agile/Scrum certification is a plus.
• Self-motivated, structured, and comfortable operating with a high degree of autonomy in a fast-paced, high-growth environment.
• Fluent French and professional-level English, written and spoken.

Key Performance Indicators (non-exhaustive):

• On-time, on-budget and on-scope delivery rate across the project portfolio.
• Quality, accuracy and timeliness of portfolio governance and reporting.
• Stakeholder satisfaction (sponsors, business owners, project managers).
• Speed of risk and issue resolution across the portfolio.

Reporting: This position reports to the Director of Strategy and Transformation (member of the Senior Leadership Team).

Location: Remote with weekly presence in Lille at HQ (Mondial Relay Villeneuve d'Ascq).

Dans une ambiance de travail au top, vous allez être fier(e) de prendre part à notre projet d'entreprise.

Et si vous rejoignez notre communauté de Relayeuses et Relayeurs, vous pourrez bénéficier :

• d'un mode de travail collaboratif, basé sur l'autonomie et la responsabilité
• des opportunités d’évolution professionnelle tout au long de votre parcours

Rejoindre Mondial Relay by InPost, c'est intégrer une équipe qui agit, s'engage et ose. Nos 5 valeurs traduisent concrètement notre façon de travailler, de décider et d'avancer ensemble :

CHAMPION THE CUSTOMER - Start with the customer

OWN IT - This is your company - act like it

DARE TO DISRUPT - Create, test, grow

MAKE IT HAPPEN - Adapt, learn, move on

WIN TOGETHER - Our teams win, together

Notre processus de recrutement :

1. Si votre CV est présélectionné, échange téléphonique avec l'équipe recrutement
2. Si positif, entretien de recrutement avec votre futur(e) manager
3. Possibilité d’avoir un 2e entretien avec le N+2 en fonction du poste
4. Validation & intégration : welcome chez Mondial Relay !

Dans le cadre de notre politique diversité et inclusion, nous garantissons le respect des règles de non-discrimination à l'embauche et nous nous engageons en faveur des publics éloignés de l'emploi. Toutes nos offres sont ouvertes aux personnes en situation de handicap — si vous avez besoin d'un aménagement pour votre entretien, n'hésitez pas à nous le faire savoir.