Sales & Partner Operations Specialist (all genders) - Risk & Fraud

Join our Risk & Fraud division and help enable smarter, safer financial decisions through operational excellence. As a Sales & Partner Operations Specialist, you will support commercial and partner activities, optimize processes, and ensure high-quality data and reporting across the customer and partner lifecycle. Working closely with Sales, Partner Management, Marketing, and Operations, you will help drive efficiency, scalability, and growth in an innovative AI-driven environment.

• Provide end-to-end operational support throughout the sales cycle in close collaboration with Key Account Managers, from initial outreach through contract signature and customer onboarding
• Prepare quotations, maintenance renewals, project-related change requests, commercial documentation, and follow-up activities
• Coordinate and manage tenders, RFIs, and RFPs, including gathering internal input and researching account information
• Contribute to the documentation and optimization of sales processes, tools, and best practices
• Collaborate closely with Sales, Marketing, and Operations to support campaign execution, targeted outreach activities, and product launches
• Assist in forecasting, pipeline reviews, opportunity tracking, and commercial performance reporting
• Manage partner onboarding, administration, and operational support across technology, consulting, and reseller partners
• Maintain partner records, agreements, certifications, and performance tracking in CRM systems
• Support partner business planning, go-to-market initiatives, and pipeline development
• Coordinate partner communications, enablement activities, and incentive programs
• Ensure effective collaboration between partners and internal commercial and delivery teams
• Analyze sales and partner performance data and provide actionable business insights
• Improve forecasting, reporting accuracy, and commercial effectiveness
• Maintain CRM/ERP systems and drive data quality, compliance, and CRM hygiene
• Create reports, dashboards, and performance analyses for management
• Support planning, business reviews, and executive reporting
• Drive automation and process improvements to increase efficiency and scalability
• Optimize sales processes, enhance CRM data quality, and support strategic initiatives that drive commercial success while enabling smarter, faster, and more impactful customer experiences

• Proactive, detail-oriented, and structured way of working
• Strong interest in improving processes, creating structure, and enabling commercial success
• Ability to collaborate closely with Key Account Managers, Partner Managers, and cross-functional stakeholders
• Strong organizational and coordination skills across Sales, Partner Management, Marketing, and Operations
• Analytical mindset with the ability to provide actionable business insights from sales and partner performance data
• Experience working with CRM/ERP systems, reporting, and commercial operations processes

• Flexible working hours, hybrid work, workation, sabbatical
• Childcare subsidy and other family-friendly benefits
• Urban Sports Club membership and other health/sports offers e.g. bike leasing
• Long-term development prospects with a wide range of further training opportunities
• Varied, healthy and subsidized lunch in our canteen
• Large INFORM summer party, company and team events as well as a Christmas party