Senior Sales Operations Specialist (f/m/div)

#WeAreIn for jobs that impact everyone’s life.

Behind every success, there is a plan: your strategic thinking, creative skills, and ability to communicate with others will drive innovation and turn ideas into impact.

As a Senior Sales Operations Specialist on our Corporate team, you’ll play a vital part in building the frameworks, relationships, and processes that keep Infineon’s Business thriving.

Are you in?

Your role
Key responsibilities in your new role

You will organize and prioritize your own work to meet goals and deliverables, operating with a high degree of independence while receiving guidance and support from experienced colleagues when needed.

• Act as the first point of contact for customer requests, provide first-level support, route inquiries to the appropriate internal teams, and manage escalations
• Build and maintain professional customer relationships by participating in customer meetings and calls, discussing ongoing topics, and reviewing service levels
• Prepare commercial offers in our quoting system and support Account Managers with sales forecast updates and CRM data maintenance
• Support pricing activities, including RFQ verification, annual price negotiations, Volume Price Agreement (VPA) preparation, fulfillment tracking, and pricing-related backlog adjustments
• Support opportunity management by processing sample requests, tracking and expediting deliveries, and maintaining accurate customer and opportunity data
• Contribute to reporting and analysis activities by updating predefined reports and performing basic data analysis
• Manage account clearing and contract administration, including credit limit checks, overdue clarifications, credit/debit notes, and coordination of customer contracts and documentation between internal teams and customers

Your profile
Qualifications and skills to help you succeed

You bring a service-oriented attitude and strong interpersonal and communication skills. You enjoy working with colleagues across functions and regions, and you respond in a timely and thorough way. You are open to learning from detailed guidance and take ownership of the responsibilities you are given.

• A degree in business administration, engineering or a related field
• At least 4 years of work experience in sales, purchasing or a similar field
• Customer and sales support skills, with the ability to represent customer needs in a way that works for both the customer and the company
• Ability to collaborate and align with cross-functional and global teams and drive topics to closure with diverse stakeholders
• Reliable and complete responsiveness, with a structured approach to following established processes and company policies to resolve routine issues
• Fluency in English is mandatory. German and French are a plus

Please send us your CV in English.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.

We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity. 

Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply.

Please let your recruiter know if you need any accommodations during the interview process.

Learn more about our various contact channels and about Diversity & Inclusion at Infineon.

Diogo Venâncio,

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