Partner Engagement, Specialist

Partner Engagement Specialist

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.  

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a temporary Partner Engagement Specialist to work closely with the Director, Partner Engagement to manage and cultivate a portfolio of mid-level donors to reach maximum financial capacity, allowing IJM to secure the full market potential for US revenue. This individual will develop and execute a highly personalized end to end donor journey, designed to elevate donor engagement and revenue. With this in mind, the Partner Engagement Specialist will partner closely with the Strategic Partnership and the rest of the Fundraising Team, developing a symbiotic relationship that fosters the seamless flow of “relationship qualified” donors back and forth between the Mid-Level Donor, Major Donor, Direct Response, Mobilization, and Planned Giving teams.

This temporary (3 month) position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to Director, Partner Engagement, US and requires current authorization to work in the United States. Visa sponsorship is not available for this position, now or in the future.

Responsibilities:

Strategy & Knowledge Development & Implementation

• Effectively manage and cultivate a 900+ donor portfolio; 

• Develop and execute donor engagement strategy including the following elements: 

• Donor giving history and future revenue goals; 

• Donor 1:1 donor contact plan via phone, email, video conferencing, and mail; 

• Marketing and communications touches; 

• Donor passions and interest identification; 

• Relationship-based moves management plan activities;

• Develop and execute communication plan to identify donor passions & interests and fulfill their desire to support IJM; 

• Develop and execute lapsed recapture strategies to financially re-engage Mid-level donors; 

• Participate in other Mid-level Team fundraising strategies to lift donor engagement and US revenue; and  

• Achieve KPIs of increased donor retention, donor value retention, giving and movement of relationship qualified donors to the Major Donor Team. 

Communication

• Develop and execute innovative donor engagement strategies in collaboration with IJM teams to increase US revenue Major Donor, Direct Response, Mobilization, and Planned Giving teams;

• Qualify mid-level donors for movement to Strategic Partnership Team and facilitate smooth relationship transition; and  

• Work closely with the Direct Response/Mass Team to leverage joint communications for Mid-level audience. 

Documentation, Reporting & Data Management

• Responsible for data hygiene, including logging donor interactions, portfolio management, donor communications, forecasting and results analysis; and 

• Report KPIs of increased donor retention, donor value retention, giving and movement of relationship qualified donors to Major Donor and Planned Giving levels. 

General Tasks

• Participate in IJM’s community of spiritual formation. 

Qualifications: 

• Bachelor’s degree required;  

• 5+ years of proven experience delivering results in fast-paced, multi-disciplinary environment;

• Proven track record of effectiveness as influencer and collaborator on cross-functional teams;

• Experience managing, tracking and reporting on the financial efforts of a donor portfolio;

• Extensive experience with donor cultivation, donor portfolio and moves management; and

• Salesforce Experience preferred.  

Critical Qualities:

• Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building; 

• Strong networker with entrepreneurial spirit, effective in attracting and converting new relationships to action;  

• Strong donor cultivation and interpersonal skills; 

• Self-motivated, organized and disciplined to work independently;   

• Collaborative: Leads through Influence; 

• Servant leader; 

• High EQ and CQ;  

• Globally minded;  

• Innovative; 

• Entrepreneurial/Resourceful;  

• Decisive; and 

• Change Oriented.  

Application Process: 

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.