IT Infrastructure Specialist, Cloud Platform

Responsibilities: 

Cloud Platform Operations 

• Own the operational health, availability, and performance of Azure environments across multiple subscriptions and workloads; 

• Manage and support Azure services across computer, networking, storage, identity, and platform services; 

• Monitor workloads using Azure Monitor, Log Analytics, and Application Insights, ensuring actionable alerting and timely response; 

• Participate in incident response, root cause analysis, and post-incident remediation activities; 

• Perform platform maintenance, upgrades, security remediation, and configuration changes; 

• Partner with security and compliance teams to ensure Azure environments meet organizational and regulatory requirements; 

• Support cost visibility and optimization efforts using Azure-native tools and reporting; 

Platform Engineering & Automation 

• Implement and maintain Azure infrastructure using Infrastructure as Code (IaC), with a strong preference for Bicep or equivalent tools; 

• Maintain standardized Azure deployments aligned to best practices for naming, tagging, diagnostics, and security baselines; 

• Support Azure governance capabilities including management groups, Azure Policy, role-based access control (RBAC), and subscription structure; 

• Automate operational tasks and workflows using PowerShell (7+), Azure CLI, and CI/CD pipelines (Azure DevOps and/or GitHub Actions); 

• Collaborate with application and DevOps teams to support secure and scalable Azure solutions; 

Networking & Partnership 

• Business Consultation: In partnership with IT Solutions Architect, engage with business and IT partners across all levels and roles to understand their needs and map onto the appropriate Azure services; and make recommendations to improve existing services; 

• IT Team Collaboration: Participation in IT team Huddles, All Hands, and other collaborative working sessions, to ensure alignment with the technology team and to foster communication, planning and coordination. Cross-train other IT Operations team members to serve as operational alternates. Act as an operational alternate for other IT Operations team members where needed; 

Documentation, Reporting & Data Management 

• Documentation: Create and maintain technical documentation, operational runbooks, and platform standards; 

• Performance Metrics & Reporting: Monitor and report on platform operational metrics monthly and quarterly to ensure platform and workload SLO’s are being met; 

• Stable, secure, and observable Azure environments supporting business and mission needs; 

• Consistent, standardized platform configurations aligned to organizational and industry best practices; 

• Increased operational efficiency through automation and improved tooling; 

• Continuing improvements in platform design and operations to meet Microsoft’s Azure Well-Architected Framework guidelines while aligning with business needs; 

• Effective incident response resulting in reduced recurrence and improved platform resilience; and 

• Participation in IJM’s community of spiritual formation.   

 Qualifications:  

• 5+ years of experience in infrastructure, cloud, or systems engineering roles; 

• 3+ years of hands-on Microsoft Azure experience in production environments; 

• Demonstrated experience supporting and operating cloud platforms in an enterprise environment; 

• Bachelor’s degree preferred; equivalent experience will be considered; 

• Microsoft Azure certifications (Administrator, Solutions Architect, or similar) preferred; 

• Strong experience with Microsoft Azure IaaS and PaaS services; 

• Experience implementing or maintaining Infrastructure as Code (Bicep, ARM, or Terraform); 

• Scripting and automation using PowerShell and/or Azure CLI; 

• Solid understanding of Azure identity, networking, and security fundamentals; 

• Familiarity with Azure Policy, RBAC, and governance models;  

• Fluency with the Azure Well-Architected Framework; and 

• Mature orthodox Christian faith as defined by the Apostles' Creed. 

Critical Qualities: 

• Eager commitment to IJM's Core Values: Christian, Professional, and Bridge-Building; 

• Self-starter with strong initiative and accountability; 

• Disciplined with priorities; 

• Strong interpersonal skills and self-awareness; 

• Exceptional verbal and written communication skills; 

• Flexible, collaborative, and eager to support others; 

• Strong analytical and problem-solving skills; 

• Ability to operate effectively in a production, service-oriented environment; 

• Experience working in global, multicultural organizations; 

• Effective team player who fosters a collaborative environment; and 

• Adept at creative problem-solving. 

Application Process:  

Upload Resume, Cover Letter & Statement of Faith* in one PDF document. 

*What is a statement of faith? 
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. 

What does IJM have to offer? 

• Comprehensive Medical/Dental/Vision benefits 

• Monthly commuter and parking benefits in the DC metro area 

• Retirement benefit options  

• Paid leave starting at 23 days 

• 12 holidays (plus early release the day prior) 

• Daily, quarterly, and annual community spiritual formation 

• Robust staff care resources 

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.