Customer Account Manager, Manufacturing | ERP

The Digital Sales Executive (DSE) is responsible for sales and customer relationships including ensuring the timely and successful expansion and renewal of contracts for the assigned territory. The DSE will work closely with Regional Renewals lead, Install Base Sales and other key stakeholders in the region.

Responsibilities

• Lead the full sales cycle for IFS Saas Solutions
• Take responsibility for pipeline development, forecasting, and deal progression
• Effectively articulate the business value of IFS solutions, aligning them with customer challenges and goals.
• Marketing efforts to develop and execute account-based campaigns
• Identify and qualify potential customers opportunities through various methods, including email campaigns, one to one customer conversations, onsite customer visits and leveraging social media platforms.

What We’re Offering

• Salary Range: $90,000 - $120,000 plus up to 100% bonus potential
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

• Good organizational skills and attention to detail, capable of managing multiple priorities and meeting deadlines.
• Strong communication and presentation skills with the ability to confidently interact with senior leaders.
• Excellent English (+ other language requirements in the region?)
• Collaborative mindset and the ability to build effective relationships both in the company and with the customer and partners.
• Must be able to work well in high pressure situations
• 2+ years’ experience in business development, renewals, sales, account management or equivalent customer facing role
• Knowledge in IFS.com or comparative technologies including ERP, EAM and/or FSM
• Knowledge of Energy & Utilities market beneficial
• Work with channel and partners to ensure timeous, optimal renewals.
• Strong sales track record or meeting and exceeding quota.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer