Sr. AI Product Manager

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Sr. AI Product Manager independently manages the lifecycle of assigned complex AI products, translating business needs into product priorities, requirements, and delivery plans. The role develops and maintains product roadmaps within established business and technology strategy, makes product decisions within assigned scope, and leads cross-functional delivery to achieve measurable business outcomes. Working with architecture, engineering, data, UX, and risk teams, the role drives product quality, adoption, and continuous improvement within established governance and compliance requirements.

HOW YOU WILL MAKE AN IMPACT

• Product Ownership & Delivery

  • Manage the lifecycle of assigned complex AI products, from requirements definition through release and ongoing improvement.

  • Translate business needs into product requirements, user stories, acceptance criteria, and measurable success criteria.

  • Own and prioritize product backlogs, balancing business value, user needs, technical dependencies, risk, and delivery capacity.

  • Make product decisions on scope, sequencing, and delivery trade-offs within assigned authority, providing direction and clarification to engineering teams.

  • Lead release planning, stakeholder demonstrations, and rollout readiness in partnership with business and technical teams.

• Product Strategy & Roadmap

  • Develop and maintain roadmaps for assigned AI products within established business and technology strategy.

  • Evaluate and prioritize AI use cases, including GenAI copilots, intelligent automation, and decisioning, based on business value, feasibility, risk, and cost.

  • Establish milestones, dependencies, and outcome measures, adjusting roadmap recommendations as business needs and product performance evolve.

  • Balance new capabilities with product stability, scalability, operational efficiency, and cost control.

• AI / GenAI Product Delivery & Performance

  • Define product scope and requirements with architects, engineering, and data teams, considering approaches such as retrieval-augmented generation, agents, and model selection.

  • Establish product-level evaluation measures and release criteria with technical and governance partners, incorporating approved AI guardrails.

  • Assess evaluation results and recommend release readiness based on task success, grounded-response rates, and identified product limitations.

  • Use telemetry, user feedback, and experimentation to identify performance issues and prioritize product improvements.

• Cross-Functional Leadership & Alignment

  • Lead alignment across business, engineering, data, UX, and governance stakeholders on product priorities, requirements, and delivery commitments.

  • Resolve competing requirements and manage cross-team dependencies, escalating scope, resource, or risk decisions beyond assigned authority.

  • Partner with Legal, Security, Compliance, and Risk to address requirements and issues affecting responsible AI implementation.

  • Communicate product progress, decisions, dependencies, and risks to stakeholders and leadership.

• Adoption & Change Management

  • Lead launch, enablement, and change-management planning for assigned AI products with business and delivery partners.

  • Partner with UX, training, and business teams to address adoption barriers through user-experience improvements, training, and communications.

  • Establish and monitor adoption and business-outcome measures, including usage, task success, and operational effectiveness.

  • Translate adoption trends and stakeholder feedback into recommended actions and product backlog priorities.

• Governance & Responsible AI

  • Incorporate established AI governance, privacy, security, and Responsible AI requirements into product requirements and delivery plans.

  • Partner with technical and risk teams to address applicable fairness, explainability, and auditability requirements throughout the product lifecycle.

  • Prepare product documentation and readiness evidence, address governance review findings, and coordinate required approvals before release.

WHAT YOU WILL BRING TO THE ROLE

• Minimum 8 years of progressive product management experience in enterprise software, data products, or platforms, including independent ownership of complex products through launch and ongoing improvement.

• Experience delivering AI/ML, GenAI, or advanced analytics products, including defining requirements, evaluating product performance, and coordinating release readiness.

• Experience leading cross-functional product initiatives in Agile environments, including roadmap development, backlog prioritization, and management of competing requirements and dependencies.

• Experience working in regulated environments.

• Automotive or financial services industries preferred.

• Bachelor’s degree in Business, Finance, Information Systems, Computer Science, Data Science, or a related field.

• MBA or advanced degree in a relevant business or technical field preferred.

• Strong knowledge of product lifecycle management, roadmap development, requirements definition, backlog prioritization, and Agile delivery.

• Ability to independently assess complex product issues, evaluate business value, feasibility, cost, and risk, and make prioritization decisions within assigned authority.

• Practical knowledge of GenAI concepts, including large language models, retrieval-augmented generation, prompt systems, and agents, and their application to business needs.

• Working knowledge of AI/ML evaluation, deployment, monitoring, and cloud AI ecosystems sufficient to assess product implications with technical partners.

• Ability to define success measures and interpret evaluation results, telemetry, adoption trends, and user feedback to guide product improvements.

• Strong cross-functional influence and communication skills, including the ability to resolve competing priorities, manage dependencies, and present recommendations to leadership.

• Knowledge of AI governance, privacy, security, and Responsible AI practices, including fairness, explainability, and auditability.

WE TAKE CARE OF OUR PEOPLE

At HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing—at work and beyond.

Benefits Highlights

• Hybrid Flexibility – 4 days onsite, 1 day remote

• Vehicle perks – monthly vehicle allowance plus purchase and lease discounts

• Comprehensive health coverage – medical, dental, and vision plans

• Employer-funded HSA contributions to help reduce healthcare costs

• 401(k) with company match and immediate vesting from day one

• 100% company-paid life and disability insurance

• Wellbeing benefits including fitness and health resources

• Leadership programs and career development that support continuous learning

• Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive—personally and professionally.

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”).