Senior Designer - Cloud Update Service

Product Designer – Content Cloud

Location: Remote – India Work Model: Remote – Core hours 12 PM to 8 PM IST to support collaboration with European and India

About the Role

As a Product Designer on Hyland's Content Cloud team, you'll shape how customers access, organize, and manage their content across the Hyland Content Innovation Cloud (CIC) platform. You'll influence content federation across multiple repositories, along with the search and browse experiences that bring it all together — helping customers surface and act on their content with AI wherever it lives.

We're looking for a designer who thrives in complex environments, proactively identifies opportunities for greater cohesion, and takes initiative to drive meaningful impact. You'll bring a thoughtful, solutions-oriented mindset that bridges user needs with business outcomes. You'll have a strong voice in the work, and the chance to create patterns and systems that scale across teams and products. You will partner with a friendly, sharp group of designers, product managers, and engineers who are creative, thoughtful, and deeply knowledgeable in their craft.

We're a diverse, global team that values constructive debate, kindness, and inclusive collaboration. We do our best work when people bring curiosity, humility, and genuine care for one another. Some travel to Cleveland or Europe may be required.

Your Role Responsibilities — Here's What You'll Do

• Work closely with product and engineering to build alignment, translate ambiguity into clear direction, and make smart tradeoffs that address user needs and total cost of ownership.
• Partner with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive prototypes.
• Design scalable systems — creating patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
• Design for AI-assisted experiences, shaping how customers discover, understand, and act on their content through AI-powered search, recommendations, and content understanding — with close attention to transparency, control, and trust.
• Drive accessibility as a first-class requirement, ensuring experiences meet WCAG 2.2 AA standards by partnering with accessibility experts and engineering teams.
• Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria, enabling efficient and accurate developer implementation.

Technology Tools

• Product Design, Figma, Material Design 3, Angular Material

Role Essentials — What You Bring

• 5+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish, backed by strong examples of shipped work and measurable impact.
• Proven accessibility expertise, including delivery of products meeting WCAG 2.2 AA success criteria, with experience in responsive reflow considerations and collaboration with accessibility specialists.
• Design system fluency, with experience applying and extending a component system with strong judgment around component use, consistency, and scalability.
• Proficiency with Figma, with a track record of producing interactive prototypes and clear specs that enable testing, buy-in, and ease of implementation within Agile product delivery teams.
• Strong product judgment with a proven ability to navigate tradeoffs and deliver experiences that are scalable, supportable, and efficient to build.

What We'd Like to See

• Experience designing AI-enabled products or model-driven experiences, with an understanding of key considerations including transparency, control, safety, bias, and quality.
• Deep expertise in Material Design 3 and/or Angular Material, with strong experience in responsive and adaptive layout design within Material Design-based ecosystems.
• High craft in UI and content, including strong visual design, interaction design, and microcopy writing that make complex workflows feel clear, approachable, and simple.
• Research-informed practice, with skill in translating qualitative and quantitative insights into flows, prototypes, and iterative product improvements.
• A pragmatic, steady approach with strong judgment, prioritization, and ownership — able to bring order to ambiguous and complex challenges.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

About Hyland Life

#HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.