Senior Cloud Support Analyst

Title: Senior Cloud Support Analyst

Senior Cloud Support Analyst 📍 Location: Remote, USA 💻 Work Arrangement: Remote About the Role The Senior Cloud Support Analyst provides advanced technical support for customers utilizing Hyland's Acuo VNA and NilRead enterprise imaging solutions. This role is responsible for independently troubleshooting complex application and technical issues, maintaining ownership of customer cases, communicating effectively throughout the resolution process, and leading cross-functional collaboration with internal teams and customer resources to drive issues to resolution. This position supports a...