Cloud Support Analyst

Title: Cloud Support Analyst

Cloud Support Analyst 📍 Location: Remote, USA 💻 Work Arrangement: Remote About the Role The Cloud Support Analyst provides technical support for customers utilizing Hyland's Acuo VNA and NilRead enterprise imaging solutions. This role is responsible for troubleshooting moderately complex application and technical issues, maintaining ownership of customer cases, communicating effectively throughout the resolution process, and collaborating with internal teams and customer resources to resolve issues. This position supports a customer base operating primarily in...