Senior Technical Product Manager - Insurance Products & Benefits

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We are looking for a hands-on Senior Technical Product Manager to partner with business and technology teams to build and deliver scalable technology solutions for managing various Medicare/Medicaid plans and benefits across various platforms. You will own a product, platform, or major capability within our Insurance Products and Benefits portfolio, define the product vision, strategy, and the roadmap while driving execution from concept through value creation & delivery. The ideal candidate combines strong product management practices with technical acumen, enabling them to translate business needs into technology solutions, and drive cross-functional teams toward delivering measurable business outcomes.

Works with relevant Humana stakeholders to create, prioritize, and manage product iteration backlogs. Ensures final products meet technology and Humana standards and deliver maximum value to end-users, influence department's strategy. make decisions on moderately complex to complex issues. Exercises considerable latitude in determining objectives and approaches to assignments. Work is performed with minimal direction.

Responsibilities:

Product Strategy & Ownership

• Develop, own, and maintain the vision, strategy, roadmap, and delivery of a product, platform, or major capability based on customer, business, and technology needs.
• Define product goals, success metrics, and key outcomes aligned with business objectives.
• Drive product decisions using data, user feedback, and business value assessments.

Business Discovery and Requirements Management

• Work closely with business stakeholders to understand operational challenges, customer needs, and strategic priorities.
• Analyze business processes and identify opportunities for efficiency, automation, and capability enhancement.
• Partner with product owners to translate business problems into clear product requirements and define acceptance criteria, functional requirements, dependencies, and success metrics.

Technical Product Management

• Collaborate closely with engineering teams to define solution approaches and delivery strategies aligned with the road map.
• Understand system architecture, integrations, data flows, and technical constraints.
• Help stakeholders make informed prioritization and trade-off decisions balancing customer value, technical feasibility, cost, and delivery timelines.
• Ensure product requirements are clearly communicated and understood by delivery teams.

Agile Delivery & Execution

• Help product owners manage the product backlog and prioritize work based on business value.
• Partner with ARTs/Scrum teams to plan releases, sprints, and feature delivery.
• Monitor progress, remove blockers, and achieve milestones.
• Drive continuous improvement through iterative product enhancements and feedback cycles.

Cross-Functional Collaboration

• Partners with various engineering, architecture, testing, operations, and business teams throughout the product lifecycle.
• Align stakeholders around product priorities, delivery plans, and business outcomes.
• Foster collaboration across teams and ensure successful implementation and adoption.

Stakeholder Communication

• Communicate product strategy, roadmap progress, risks, dependencies, and business value to stakeholders at all levels.
• Present recommendations and product updates to leadership teams.
• Build trust and credibility through transparent communication and outcome-driven decision-making.

Product Performance & Continuous Improvement

• Define and track KPIs, adoption metrics, operational effectiveness, and customer satisfaction measures.
• Analyze performance data and user feedback to identify enhancement opportunities.
• Drive product evolution through ongoing optimization and feature expansion.

Use your skills to make an impact

Required

• Bachelor's degree in any STEM field of study or Business Administration or Management
• 5+ years of proven Technical Product Management experience in the current/ recent role in a large enterprise.
• Strong understanding of Agile framework, and product development methodologies.
• Experience managing product roadmaps and prioritizing backlogs.
• Excellent analytical, problem-solving, and communication skills
• Strong stakeholder management abilities. Ability to work effectively with both business and technical teams is the key.
• Proficient in using AI tools for daily work

Preferred

• Master's degree in business or management or in a relevant field.
• Professional certification in Product Management
• Experience working within large enterprise IT delivery environments.
• Experience delivering enterprise software, platform, or digital products.
• Health Insurance / Healthcare industry experience

Hybrid Home/Office Requirements

To ensure Hybrid Home/Office associates', the self-provided internet service of Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.