Associate Director, Technology Solutions

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Associate Director, Technology Solutions
Provider Solution Engineering
Become a part of our caring community
The Associate Director, Technology Solutions is a technology leader within Humana’s Provider Solution Engineering domain, responsible for delivering modern, scalable technology solutions that advance Provider business capabilities and enterprise objectives.
This role provides leadership across platform engineering, solution delivery, AI-enabled transformation, cloud modernization, and engineering practices. The Associate Director partners across Provider business and technology teams to translate strategic needs into sustainable technology solutions while improving speed, quality, scalability, and operational effectiveness.
The successful candidate will bring a demonstrated track record of leading successful technology transformations, modernizing complex platforms, and applying AI and emerging technologies to materially improve engineering and business outcomes.

Key Responsibilities

• Collaborate on the engineering strategy, modernization, and evolution of Provider technology platforms, creating scalable and reusable capabilities that support multiple products and business functions.
• Drive and advance modern platform engineering practices that improve developer productivity, automation, reliability, observability, scalability, and speed to market.
• Promote and accelerate the adoption of AI, Generative AI, Large Language Models (LLMs), intelligent automation, and AI-assisted engineering to improve software delivery and operational excellence.
• Drive AI initiatives from experimentation through production-scale deployment, ensuring measurable business value and organizational adoption.
• Partner closely with architecture, product, data, compliance, security, and business stakeholders to align technology investments with strategic priorities.
• Influence platform and solution design decisions that reduce complexity, improve maintainability, and minimize technical debt.
• Advance engineering excellence across architecture, software development, testing, DevOps, CI/CD, observability, operational readiness, and production support.
• Collaborate across engineering teams and technology leaders to deliver complex, strategic, and high-impact initiatives.
• Foster and model a culture of innovation, accountability, continuous improvement, collaboration, and measurable results.
• Serve as a thought leader, identifying opportunities to apply emerging technologies that create competitive advantages.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 10+ years of progressive technology experience delivering large-scale technology, digital transformation, platform engineering, or modernization initiatives.
• Experience delivering complex, cross-functional programs involving multiple engineering teams and business stakeholders.

Technical Expertise

• Deep experience delivering enterprise technology transformation initiatives involving cloud, platform modernization, applications, integrations, and operating model evolution.
• Demonstrated hands-on experience implementing AI/Generative AI solutions, enterprise AI platforms, intelligent automation, AI-assisted software engineering, or LLM-based capabilities.
• Strong understanding of modern software engineering practices, including:
  • Cloud-native architecture
  • APIs and microservices
  • CI/CD pipelines
  • DevOps and DevSecOps
  • Automation and observability
  • Platform reliability and resiliency engineering
• Ability to translate business strategy into technology roadmaps, architecture strategies, and executable outcomes.

Preferred Qualifications

• Master’s degree in Computer Science, Engineering, Technology, Business, or a related field.
• Experience in healthcare technology, particularly within provider, payer, or healthcare administration organizations.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $156,600 - $215,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.