Senior Technical Program Manager

Title: Senior Technical Program Manager Location: United States, Remote

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

The Senior Technical Program Manager for Money Movement will be the engine of trust and precision at the heart of our financial operations, mastering the flow of every dollar. You will ensure clients experience flawless, lightning-fast deposits and withdrawals, guaranteeing that every single penny is tracked with unyielding accuracy and total transparency. Beyond the core, you will engineer a powerful, self-service product that empowers our admins, participants, and operations teams, making the accurate processing of all financial inflows the trusted, effortless bedrock of our clients' financial freedom.

About the team

What you get to do every day

• Collaborate closely with design, product management, and engineering to drive planning and execution across teams
• Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders
• Support and amplify teams by creating schedules, setting goals, and identifying milestones to ensure success at the individual project and team portfolio level
• Maintain team-level bookkeeping to ensure consistently efficient sprint-level operation
• Track and report progress of projects and goals in audience-appropriate ways
• Support the rhythm of the business by creating, driving and optimizing processes related to planning, execution and reporting
• Ensure longer-term strategic activities such as roadmap planning, resourcing, and cost management are successfully completed by teams
• Identify opportunities for increased efficiencies and impact
• Uphold a culture of focus, delivery, and accountability across the organization

What you bring to the role

• Bachelor's degree in Engineering, Computer Science, or related technical field
• Excellent written and oral communication; adept at translating technical concepts into plain language that anyone can understand
• Excellent collaboration and leadership skills
• 3+ years of Technical Program Management experience in a related industry
• Agile Software Development Life Cycle (SDLC) experience
• Experience working with cloud-based service-oriented architectures
• Proven record of building and delivering successful products
• Proven ability to collaborate cross-functionally
• Very strong ability to dive deeply into technical problems, and to explore & leverage data to find solutions

Why you will love working at Human Interest

Mission - We are a highly collaborative startup dedicated to supporting employee engagement and growth. This is an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Company culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance
• Fundamental optimism

Engineering culture -  As an engineering organization, we seek to redefine the retirement services space with software that drives toward an effortless, efficient, scalable, and highly reliable cloud based experience. We: Value continuous improvement. We care about documentation, security, durability, not just throwing features over the wall. We aspire to collaborate seamlessly. We ensure our software is improving the customer experience.

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Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Engineering culture

As an engineering organization, we seek to redefine the retirement services space with software that drives toward an effortless, efficient, scalable, and highly reliable cloud based experience. We: Value continuous improvement. We care about documentation, security, durability, not just throwing features over the wall. We aspire to collaborate seamlessly. We ensure our software is improving the customer experience.

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Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $200,000 - $220,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it)

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

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