Senior Agentic Product Designer

HRS AS A COMPANY

• HRS is a global technology company revolutionizing the way businesses manage lodging and meetings through AI-driven, data-centric solutions. With over 50 years of innovation, HRS delivers value through its Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS), and Workforce-as-a-Service (WaaS) offerings, serving Fortune 500 enterprises, leading hotel chains, and small to medium-sized businesses.

• By integrating technology solutions across ProcureTech, TravelTech, and FinTech, HRS creates unmatched efficiencies and drives strategic outcomes for clients globally.

BUSINESS UNIT

• The Search & Book unit at HRS plays a pivotal role in delivering innovative solutions through HRS Connect, the company's flagship product within the expansive global corporate travel management market. HRS Connect specifically targets the rapidly growing and significantly underserved segments of corporate lodging, meetings, groups, and long stays.

• The unit builds HRS Connect with an AI-native delivery model: AI agents research a customer problem, propose solutions with UI mockups, and implement the chosen solution, with product managers, designers and engineers steering and reviewing the work.

POSITION

• A Senior Agentic Product Designer owns the design quality of what AI agents produce for HRS Connect. Instead of designing every screen upfront, this designer defines the design rules, patterns and constraints the agents follow, reviews the mockups and UI they generate, and turns every piece of feedback into a better rule, so each improvement lifts all future output.

• The ideal candidate is a strong UI designer who already works with AI as the default way of designing, thinks in systems rather than single screens, and decides with data. They work side by side with product managers and engineers in Ho Chi Minh City and with the global design team.

CHALLENGE

• Design Rules for AI Agents: Define and maintain the design rules, patterns, examples and brand constraints that AI agents use to generate mockups and UI, and improve them continuously from review feedback.

• Design Quality Gate: Review AI-generated mockups and shipped UI quickly and consistently, decide what ships and what changes, and keep design off the critical path of delivery.

• Design System Contribution: Work from the HRS design system, find the gaps the agents expose, and close them with the design team.

• Data-Driven Validation: Validate design decisions with user testing and product analytics, and focus on changes that improve conversion and the customer journey.

• Automation of Design Checks: Help automate brand, accessibility and component checks so that human review goes where judgement matters.

• Collaboration in the Product Trio: Work daily with product managers and engineers to shape solutions early, and with the global design team to keep standards aligned.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

• 5+ years of professional UI/UX design experience on web products with many screens, states and user flows.

• Strong UI craft: layout, visual hierarchy, interaction design, accessibility, responsive behaviour and brand consistency.

• Hands-on experience with design systems: components, tokens and patterns, and contributing to a design system shared with engineering.

• AI-native design practice. Demonstrated experience designing with AI tools as the default, including AI-generated UI and design-to-code workflows, while keeping ownership of the final judgement.

• Experience writing design guidelines, rules or examples that a team or an AI actually used to produce consistent output.

• Experience with conversion-focused products (e-commerce, booking, fintech or SaaS) and with validating designs through user testing and analytics.

• Travel or B2B booking experience is a plus.

• Fast, decisive and comfortable reviewing a high volume of work, with clear and constructive feedback.

• Excellent communication skills and fluency in English to collaborate effectively in an international environment.

KEY METRICS FOR SUCCESS

• Output quality: Share of AI-generated mockups accepted without major rework rises over time.

• Speed: Design reviews completed within one working day; design never becomes the bottleneck for delivery.

• Customer impact: Released UI changes improve conversion and usability, validated with data.

• Design consistency: Shipped UI stays on brand and on the design system.

• Influence: Product managers, engineers and the design team adopt the rules and practices this role defines.

LOCATION, MOBILITY, INCENTIVE

• Competitive Pay: Attractive salary package with a 13th-month bonus and Reward bonus

• Hybrid Working Model: Embrace flexibility of working from both home and office that supports better work-life balance and boosts productivity

• Recognition That Matters: We celebrate your milestones with meaningful rewards and long-term commitment opportunities (after 2 years, 5 years, 10 years, etc. of service)

• Comprehensive Benefits: Private health insurance for you and family member, plus full statutory coverage (social, health, unemployment)

• Time to Recharge: 18 days of paid leave per year, including sick days

• Continuous Growth: Dedicated learning budget, access to Udemy, English classes, mentoring, and global workshop/business forum opportunities

• Support for Your Day-to-Day: Meal and parking allowances to keep life simple

• Culture That Empowers: Company trips, year-end celebrations, structured quarterly team bonding, culture activities for x-team collaboration — because strong teams drive meaningful outcomes

• Refer and Earn: Generous referral bonus for every successful hire you bring in

• Location: Anna Building, District 12 or LIM Tower 3, District 1, HCM City