Program Consultant (all genders)

ABOUT HRS

HRS is the global leader in business travel intelligence. Our AI-native Copilot and Connect Platform transforms fragmented travel, payment, and compliance data into real-time decisions — saving enterprises millions and giving CFOs, procurement teams, and travel managers the control they need.

1B+ Business travel transactions processed annually

3,500+ Enterprise clients across 55 countries

35+ Years building the global travel ecosystem

AI-native Copilot & Connect Platform — built for enterprise scale

BUSINESS UNIT

In HRS Procurement Solutions, our value proposition initiates and completes the supply chain of Intelligent Procurement, Smart Booking and Invisible Payment, driving a continuous, cyclic optimization of our customers' hotel programs. We start by ingesting all internal and external spend and behavioral data linked to a customer's hospitality activities. From that consolidated view, we develop a market strategy and deliver an optimized hotel program recommendation that reduces direct and indirect costs while increasing traveler satisfaction. Once the program is aligned with the customer, we negotiate with suppliers to secure the best conditions in line with the renewed procurement strategy — and ensure the program is fully and correctly available across booking channels and adhered to in financial reconciliation. Your mission will be to turn that data into measurable value for some of the world's largest enterprise travel programs.

MISSION & IMPACT

Mission

As a Program Consultant at HRS, you act as the strategic advisor and performance driver for our global enterprise clients. You own the entire travel spend of your customer — across Transient, Meetings & Groups, and Longstay — ensuring that travel management aligns with their business objectives in Savings, Traveler Satisfaction, Sustainability, and Compliance. You are the key enabler of HRS' industry-first AI-powered Copilot Platform, guiding customers step by step and ensuring they interact with the AI purposefully to achieve their defined goals. The role can be based in Cologne or Berlin.

Impact

You drive measurable value creation by connecting business goals to data and insights. You strengthen the customer relationship by leading local negotiations with preferred suppliers in your market and optimizing customer-specific hotel programs. You also deepen customer engagement by expanding HRS' footprint within the account, directly contributing to upsell and cross-sell success.

What you'll own:

Spend Ownership & Strategic Consulting

• Take full ownership of your customer's total travel spend — across all lodging categories (Transient, Meetings & Groups, Longstay) and both managed and unmanaged spend.

• Consult on and ensure delivery against the customer's strategic goals in key dimensions such as savings, traveler satisfaction, sustainability, and compliance.

Hotel Program & Supplier Negotiation

• Lead the negotiation process for the customer's individual hotel program (RFP).

• Conduct targeted re-negotiations with hotels in key destinations to achieve optimal outcomes for the customer.

Copilot Adoption & Account Growth

• Guide the customer through HRS' Copilot AI platform, acting as a change agent who ensures that “next best actions” are understood, adopted, and executed effectively to optimize against set targets.

• Map and manage key stakeholders within the customer's organization — across markets, business units, and functions — to build a strong internal network and identify expansion opportunities.

• Use your holistic understanding of the customer's spend to support the Customer Success Manager in upsell and cross-sell initiatives, grounding every recommendation in performance data and insights.

Who you are:

• Exceptional communication skills — you articulate value, communicate success stories, and influence stakeholders at all levels.

• Strong negotiation capabilities, with experience leading commercial discussions with suppliers and procurement stakeholders.

• Customer-centric mindset — you understand client needs, speak their business language, and connect strategic objectives with measurable results.

• Solid project management skills — structured, goal-oriented, and comfortable driving complex cross-functional initiatives.

• Analytical, insight-driven approach — you leverage AI-generated data and insights to interpret results and guide customers.

• Experience in travel-related industries, particularly with enterprise B2B clients, is a plus.

• Fluent German and English (spoken and written) are both required; other languages are a plus.

Our Hiring Process

Recruiter Call -> Hiring Manager -> Panel Interview -> Bar Raiser

The market is ready. The platform is built. Now we need the people to make it deliver.

HRS has built the AI-native platform that turns fragmented travel data into real-time decisions — and our enterprise customers now need trusted experts who turn those decisions into results.

A genuinely differentiated platform Our AI Copilot and Connect Platform isn't a feature add-on. It's a new operating layer for enterprise travel and payments — and you'll be the one helping customers get real value from it.

Real negotiating power You'll sit at the table with hotels and suppliers in key destinations, backed by insights from more than a billion business travel transactions a year.

35 years of infrastructure, startup urgency The credibility and global reach of an established enterprise player with the ownership culture of a company still building its best chapter.

Impact at scale Every program you optimize changes how a global organisation manages travel, spend, and compliance for thousands of people. The outcomes are real and measurable.

Ready to shape the travel programs of the world's leading enterprises? Apply Now!

Join HRS to shape the future of business travel and meetings, empowered by a culture of growth and setting new industry standards worldwide.