IT Manager

IT Manager – Shipping & Logistics Company (SME)

About the Role

We are seeking an experienced IT Manager to oversee and manage the full IT infrastructure of our shipping & logistics company. The ideal candidate will ensure secure, stable, and efficient IT operations across all departments while working closely with external vendors and leading a small internal IT support team.

Key Responsibilities

• Manage and maintain network infrastructure, including LAN/WAN, Wi-Fi, VPN, and firewalls.
• Oversee server administration, data storage, and system backups.
• Manage and coordinate with email service providers, web developers, hosting providers, and IT vendors.
• Ensure website maintenance, uptime, and security.
• Develop and maintain a secure intranet for internal communication and data access.
• Implement and monitor cybersecurity protocols and access controls.
• Install, configure, and troubleshoot workstations, printers, and office IT equipment.
• Support business applications used in logistics/shipping (ERP, tracking systems).
• Lead and mentor an IT assistant to ensure timely technical support.
• Drive IT planning for scalability, efficiency, and digital transformation.

Requirements

• Proven experience as an IT Manager or Senior IT Executive in an SME environment.
• Strong knowledge of networking, firewalls, security systems, and server management.
• Familiarity with DNS, hosting, email administration (Office 365 / Google Workspace).
• Understanding of website technologies (CMS, hosting environments).
• Experience managing IT vendors and service contracts.
• Strong troubleshooting skills and ability to work under pressure.
• Certifications such as CCNA, MCSE, CompTIA Security+ are an advantage.

About HR Ways:

HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel to to stay updated or visit www.hrways.co to know more.