Position:
Team Lead, супервайзер команди (Expedite, Logistics, USA)
Company:
Homeland Transport inc.
Location:
Ukraine, Kyiv
Employment type:
Fulltime
Work Arrangement:
Office, Remote, Hybrid Remote
Short Summary:
Do you have experience and great results in Expedite? Confident in your skills and crave challenging tasks? Aspire to build a solid career in a field where you’ve already earned your stripes? Step forward and reveal your potential!
Responsibilities:
- Effective team leadership and help the logistics team (10 people) to motivate, direct, and advise in daily tasks and issues
- Ensure team members have the necessary trainings to perform their jobs
- Promote collaboration and remove obstacles to teamwork
- Utilize existing metrics and propose changes or new ones to ensure proper control of the logistics activity
- Record keeping
- Participate in staff training and evaluation to ensure a high level of customer service
- Keep abreast of market conditions
- Achieve business results for key performance indicators and other organizational objectives
- Manage all communications in compliance with business policies
- Identify, monitor, and resolve customer complaints
- Organize and supervise team activities
- Identify process improvement opportunities within the area of responsibility
- Be available after hours or on weekends to provide operational support and guidance to the team
- Provide daily staffing, rotation and scheduling direction and decisions
Requirement:
- Good communication level English, Ukrainian, Russian MUST HAVE
- Excellent customer service orientation; an effective problem solver and communicator
- Able to perform data analysis and generate various reports as needed
- Strong interpersonal & Team building skills
- Project Management and audit experience will be seen as an advantage
- Minimum of 1−2 years supervisory / leadership experience preferred
- Minimum of 2 years of experience in Expedite
- Confident level of using Excel Sheets for running reports
Benefits:
- Working in a friendly team of like-minded people
- Competitive salary based on the USD exchange rate
- Rapid career growth with high-quality work performance
- Corporate events
- Motivation system for good results
- English practice on a daily basis