Installation and Programs Lead

Own How the Work Gets Done

We’re looking for someone to take ownership of how installation work comes together across our company. 

This is not a narrow role. It is a cross-functional leadership position focused on execution. 

You will work across interior installations, exterior seasonal programs, enhancements, holiday displays, and special projects—ensuring that the work is set up properly, supported clearly, and delivered at a high standard. 

Not doing everything yourself—but making sure everything gets done right. 

You are not replacing a team—you are making the team work better. 

Installation & Programs Lead

This Role

This role is about ownership of execution across the company. 

You will lead how installation work is planned, coordinated, and delivered—working in partnership with our Team Operations Lead and alongside design, sales, and service teams. 

We are a small, highly collaborative organization. This role succeeds through coordination, clarity, and shared accountability—not isolation.

What You’ll Own 

• How installation work is set up before it begins 

• How crews are coordinated and supported in the field 

• How materials, timing, and sequencing come together 

• How quality is maintained across all projects 

• How work is closed out and communicated 

You are accountable for how the work comes together—not for doing all of it yourself. 

How This Works in Practice 

• Execution is shared across multiple team members 

• Leadership is collaborative 

• Support is available—but ownership is expected 

You will step into the field when needed, coordinate across teams, and ensure that projects move forward with clarity and momentum. 

What Success Looks Like 

• Work runs smoothly without constant intervention 

• Crews understand who is leading and what success looks like 

• Projects are completed on time and at a high standard 

• Issues are identified early and resolved quickly 

• Communication across the team is clear and consistent 

Who This Is For 

• Strong operational instincts and field awareness 

• Ability to manage multiple moving parts without losing clarity 

• Direct communicator who brings structure to complexity 

• Takes ownership naturally 

• Cares about quality, presentation, and follow-through 

• Comfortable working within structured systems and tools (experience with Airtable is a plus) 

Growth & Opportunity

This role has room to expand over time. 

As you grow into the position, you may take ownership of additional areas within the company based on your strengths and interests. 

• Facility operations and environment 

• Workflow systems and tools 

• Other operational areas that require leadership

About Hoffman Design Group 

We shape environments that influence behavior, focus energy, and create lasting impact. 

Our work spans interior plant design, exterior seasonal programs, and large-scale holiday installations across Philadelphia. 

We care deeply about how things are done—not just what gets done.

We are not looking for someone to fill a role. We are looking for someone to take ownership of it.

If that’s you, we’d love to hear from you.