Account Manager (Print), remote within Germany

Title: Account Manager (Print), remote within Germany

Location: Dusseldorf-Seestern, 40 Düsseldorf-District 4, Germany

Purpose of the job 

Our Account Managers are responsible for managing and delivering marketing activation campaigns for our clients in local markets. You’ll work closely with the client, internal teams and local partners to ensure campaigns are culturally relevant, compliant, and commercially successful.

The Account Manager is required to remain in contact with suppliers and clients and is responsible for taking ownership of the relationship and developing it further - negotiating costings and timescales for each job and selecting the most appropriate supplier. 

The areas of spend currently under management within this alcohol / beverage sector client are Print, 3D Point of Sale Materials (POSM) for the off-trade retail sector and also some branded merchandise and premiums. 

This role operates on a remote basis within Germany, but you must be able to visit the office in Bremen on an occasional / planned basis.

Please submit your details / application in English as we can't progress your application without that.

Key responsibilities

Serve as the day-to-day contact for the client, building strong relationships and understanding their brand and market goals

Lead the execution of marketing activation campaigns across Retail, Experiential and Digital channels in Germany

Coordinate with internal creative, production and strategy teams to ensure timely and high-quality delivery

Manage campaign budgets, timelines, and reporting, ensuring efficiency and transparency

Ensure all activations comply with German market regulations, especially in the Beverages sector

Monitor campaign performance and consumer engagement, providing insights and recommendations

Support localization of global campaigns for the German audience, ensuring cultural relevance and resonance

Knowledge, skills + experience

Account Management experience within the service / spend areas outlined above

Experience working with FMCG, retail marketing execution and / or beverage clients within the German market

Fluency in English is essential and German fluency would be very valuable

Excellent project management skills, experience with Asana a bonus

Understanding of German consumer behavior and retail environments

Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations

Commercially aware with a keen eye for detail

Excellent communication and stakeholder management abilities

Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred

Numerate with a strong commercial understanding

Able to prioritize workload in a high energy environment

Process driven, with an eye to sales and business development

Professional, courteous and calm under pressure

What success looks like

The client(s) view HH Global as a valued strategic partner and consistently rate service highly

Projects are delivered on time, on budget, and to agreed quality standards

The generation of increased client revenue through successful organic growth initiatives

Service levels, KPIs, and contractual commitments are consistently met or exceeded

Strong stakeholder management results in efficient issue resolution and long-term client retention

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