HFM - Account Manager in East Africa

Job Description

About Us: HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic  Account Manager to join our team in East Africa.  Your role at HFM:

• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships.
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.

Requirements

• Sales-driven attitude with the ability to work independently and demonstrating strong performance.
  
• Familiarity with online trading or financial markets.
  
• Strong communication and interpersonal skills.
• Fluency in English.
• Ability to work in a fast-paced, performance-driven environment.
  
• High level of professionalism and work ethic.
  
• Prior experience in similar roles will be an advantage.
  
• Applicants must be eligible or have legal authorization to work in the country where the position is based.
  

Benefits

• A dynamic and international working environment.
• Competitive salary and performance-based incentives and commissions 
• Opportunities for career growth and professional development.
• Engaging team culture and supportive leadership.

Ready to Kick Off an Exceptional Career?

Join HFM and shape your future with a company that values growth, innovation and people.

Sounds like you? Let’s write the next chapter together.

All Applications will be handled with the strictest confidentiality.