18d 18h ago
Communications Associate
Henry Ford Health·Healthcare
🏢Hybrid
|Detroit, United States of AmericaCommunications Associate
Henry Ford Health | Healthcare
2 weeks agoHybrid
Full Time
United States of America, Detroit
Source not independently verified — confirm the company domain before applying.
Position:
Communications Associate
Company:
Henry Ford Health
Location:
United States, Detroit, Michigan
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
Responsibilities:
- Provide HFHS directory and information service to internal and external customers.
- Process short and long-range paging.
- Perform minor pager system diagnostics.
- On a rotating basis, perform routine paging system database maintenance.
- Provide call center dispatching of emergency teams for internal and external disasters.
- Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
- Process U.S. Postal and HFHS Inter-departmental mail.
- Maintain computerized database for internal HFHS management mailing distributions.
- Perform other related duties as assigned.
Requirement:
- High School Diploma or equivalent.
- One year of computer technology, data entry, and work processing skills.
- One year of college course work in Business is preferred.
Benefits:
- Competitive health plan options, including CDHPs, PPO, and HMO plans.
- Additional benefits such as dental and eye care coverage, tuition assistance, family forming benefits, and discounts to various businesses.
Communications Associate
Company:
Henry Ford Health
Location:
United States, Detroit, Michigan
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
Responsibilities:
- Provide HFHS directory and information service to internal and external customers.
- Process short and long-range paging.
- Perform minor pager system diagnostics.
- On a rotating basis, perform routine paging system database maintenance.
- Provide call center dispatching of emergency teams for internal and external disasters.
- Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
- Process U.S. Postal and HFHS Inter-departmental mail.
- Maintain computerized database for internal HFHS management mailing distributions.
- Perform other related duties as assigned.
Requirement:
- High School Diploma or equivalent.
- One year of computer technology, data entry, and work processing skills.
- One year of college course work in Business is preferred.
Benefits:
- Competitive health plan options, including CDHPs, PPO, and HMO plans.
- Additional benefits such as dental and eye care coverage, tuition assistance, family forming benefits, and discounts to various businesses.
Required Languages
🇬🇧 English