Associate Systems Administrator

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

• Install, configure, and troubleshoot server software in a Windows environment.

• Monitor backups, including completing daily operations checklist.

• Identify and resolve business-impacting network and/or server issues.

• Maintain physical and virtual server hardware inventory company wide.

• Identify and research recurring help desk trends in order to prevent future issues.

• Oversee physical and virtual server and application monitoring.

• Maintain accurate documentation of systems, configurations, procedures, equipment, and support activities.

• Track and resolve incidents and service requests through the IT ticketing system.

• Follow established IT policies, security standards, and change management procedures.

• Escalate complex technical issues to senior IT staff or third-party vendors as appropriate.

• Perform other IT-related duties and projects as assigned.