Senior Manager, Security & IT Ops

We need a hands-on security and internal IT leader who will set direction and step in to do the work. This person will lead company-wide security governance and compliance and make sure employees have reliable, secure technology. The role reports to the executive responsible for all post-sales operations.
This role will manage a small team and may also oversee contractors or outside service providers.
Responsibilities include setting priorities, coaching and developing team members, managing performance, and building the capabilities needed as the function grows.
Day-to-day, this person will create practical policies and safeguards, raise important risks, and directly manage identity, privileged access, critical software, and internal systems when no clear owner exists.
The role will name primary and backup owners, make technical and business responsibilities clear, and recommend investments. Finance, Procurement, Legal, and business leaders will keep formal approval authority for contracts and spending.
This is primarily an internal role, with customer contact when security expertise is helpful. Engineering owns secure product design and fixes. Cloud SRE and Engineering own customer-production reliability, monitoring, deployments, infrastructure-as-code, upgrades, and on-call work. Customer-facing teams own
routine customer delivery.