Senior Solutions Architect, MENA - COMINT

Title: Senior Solutions Architect, MENA - COMINT Location: Middle East

HawkEye 360 is seeking a Senior Solutions Architect with expertise in commercial communication protocols (DMR, Tetra, and DPTT) to join the Solutions team. The Solutions team is responsible for developing and executing a high-impact technical solution for major programs around the globe. This role will be focused on major Communications Intelligence programs within the Middle East and Africa.  The role includes actively engaging with the client and end users to understand their needs, providing hands on training to end users on how to use the data and integrate into their workflows, leading integration efforts with 3rd party tools and services, and working with internal HE360 teams to better align our offerings to customer needs. This position requires a high level of initiative, ability to learn new technologies quickly, and excellent customer service and communication skills.

Location & Travel: This role will require residency in the Middle East and travel up to 30% throughout.

Your main responsibilities will be:

• Serve as the technical point of contact for various programs in the Middle East.
• Design and own the solution, quickly and effectively run point on any technical issues that arise, and pivot where necessary to increase mission value.
• Conduct multi-day, technical in-person and virtual training sessions with customers to ensure a deep understanding of HawkEye 360 products and technology.
• HawkEye 360’s “technical front-end” – Conduct Technical Exchange Meetings (TEMs) and collaboratively explore use cases with the end users.
• Design and implement technical integrations of data to include data flow from AWS services to on-premises storage and 3rd party platforms.
• Champion end user requirements internally to HE360 stakeholders to include systems engineering and product teams.
• Continue to learn and drive rapid innovations to support business growth.
• Reinforce by example the company’s commitment to its values.

Your skills and qualifications:
Essential education and experience:

• 8+ years’ experience executing technical solutions in the RF and/or COMINT domains.
• BS or MS in computer science, Systems Engineering, or related field; or equivalent experience.
• Hands on experience with ISR missions, RF collection systems (ground/airborne/space), and/or signals intelligence (SIGINT).
• Experience exploiting or developing intelligence derived from Digital Push to Talk technologies (DMR, Tetra, etc) utilizing a mixture of IQ and GIS data.
• Track record delivering innovative solutions with Defense & Intelligence clients.
• Experience using GIS platforms and synthesizing/presenting geospatial data.
• Experience manipulating communication signals’ In-phase and Quadrature data using signal exploitation software.
• Ability to develop compelling presentations to support customer requirements.
• Ability to quickly learn and apply new technical capabilities to customer problems.
• Strong technical background for designing, developing, and integrating applications.
• Excellent written and oral communications skills.
• Strong interpersonal skills; ability to influence others without formal authority.
• Self-motivated; self-starter; accountable for delivering results.

Desirable:

• Understanding of radio frequency (RF) technologies, digital signal processing, signal analysis and applications.
• Technical experience analyzing and exploiting communication signals.
• Hands-on experience with technical integration – use of AWS, APIs, open-source technologies, etc.