Vice President, Customer Account Management (m/f/d)

About the Role

As VP Customer Account Management, you will shape and implement the strategy for your customer(s). You and your team are responsible for executing your customer strategy to win new business, deliver and grow current business, and foster a long-term partnership with your customer. 
What You Will Do

• Develop and refine the overall account strategy
• Develop a relationship map, including status of relationship, goals and actions to get to desired state
• Be a reliable partner to your customer(s) for on-time on-cost on-quality delivery of products and projects
• Enable proactive hunting of new business opportunities
• Drive to achieve quarterly and FY sales targets to support both TCV and revenue targets
• Establish and maintain the budget, scope, and program schedules for your projects
• Manage program risk proactively, set direction and influence cross-department engagement for program execution
• Customer c-1 interaction/relationship

What You Need

• Bachelor’s Degree in Engineering
• 15+ years of related technical experience
• 10+ years in a senior leadership role with experience that includes program management, customer interfacing, and cultivating supplier relationships.
• Extensive experience in consulting and/or client-facing roles is preferred
• Must have a general knowledge of automotive in-vehicle electronics products/systems and their applications
• Must have 5+ years of Automotive experience (sales, change management) and have deep network contacts
• Proven history of consistently overachieving goals
• Successful experience in a lead generation/sales role
• Strong technical capability
• Proven track record in managing multiple opportunities and ability to close deals

What is Nice to Have

• Master’s degree in Engineering
• Experience within or working with applicable customers

What Makes You Eligible

• Be willing to travel up to 15-20%, domestic and international travel

What We Offer

• Flexible work schedule with a culture encouraging work life integration and collaboration in a global friendly working atmosphere and good work-life-balance
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition Reimbursement
• Access to HARMAN Campus Fitness Center and Cafeteria
• An inclusive and diverse work environment that fosters and encourages professional and personal development