Business Systems Analyst

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Leads or supports early-adopter initiatives by evaluating emerging products, enhancements, and functionality in real-world business scenarios. Assesses operational readiness and downstream impacts; develops and executes business validation and user acceptance testing; identifies gaps, risks, dependencies, and adoption barriers; and translates findings into standardized processes, documentation, readiness criteria, and scalable implementation practices.

JOB DESCRIPTION

• Lead or support early-adopter initiatives by evaluating new products, enhancements, and functionality in real-world business scenarios; defining success measures; and identifying gaps, risks, dependencies, and opportunities before broader deployment.
• Implement new systems and functionality to expanded pilot group from start to finish, including project management, communication, system training and ongoing support.
• Develop repeatable processes, measurable readiness criteria, and implementation practices that enable successful transition from pilot or early adoption to scalable enterprise deployment.
• Gather, synthesize, and communicate end-user feedback and adoption insights, including recurring themes and measurable outcomes, to Product and Technology partners to influence enhancements, prioritization, and implementation decisions.
• Evaluate product releases and system changes for business impact, testing needs, communications, documentation, training, controls, and operational dependencies.
• Ensures compliance with systems development methodology standards and procedures. 
• Facilitate working sessions across business, technology, vendor, and operational teams to clarify requirements, resolve gaps, drive decisions, assign ownership, and maintain implementation momentum.
• Conduct post-implementation reviews using agreed success measures to identify lessons learned, recurring issues, adoption barriers, unresolved risks, and opportunities to improve future deployments and support processes.

Knowledge, Skills, Abilities:

• Demonstrated experience supporting one or more of the Company’s property management systems, including Yardi, RealPage or Entrata, and/or third-party integrated property technology, through implementation, system support, training, enablement, or related functions.
• Demonstrated project management skills with experience supporting software implementations and scaling technology solutions across multiple locations, including coordinating stakeholders, identifying and resolving implementation gaps, and supporting end-user adoption.
• Demonstrated ability to operate effectively in evolving or ambiguous product environments, independently investigate issues and connect technical functionality to business processes.
• Demonstrated ability to influence cross-functional partners, and translate findings into clear recommendations, standardized practices, and actionable next steps.
• Demonstrated ability to read, write, and communicate effectively to prepare and explain relevant data to executive and senior managers, team members, and internal and external clients, business contacts, and customers.
• General understanding of the real estate industry, in particular multi-family housing and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements.
• College degree in Information systems or related field, and/or equivalent experience.

#LI-RS1

The salary range for this position is $65,000 - $85,000.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

This position may be performed remotely anywhere within the United States except the state of Alaska.

ANTICIPATED CLOSING DATE

December 13, 2026

This date may be subject to change due to evolving business needs.