Position:
Team Manager Roaming Excellence
Company:
GreenFlux
Location:
Netherlands, Amsterdam
Employment type:
Not specified
Work Arrangement:
Hybrid
Short Summary:
GreenFlux offers a cloud-based charge point management SaaS solution, playing a pivotal role in facilitating the uptake of electric vehicles and the renewable energy revolution. The Team Manager Roaming Excellence will lead governance, standards, KPI frameworks, and continuous improvement across roaming activities.
Responsibilities:
- Define and maintain group-wide roaming KPI framework and control tower
- Design and maintain end-to-end roaming SOPs and processes
- Define OCPI/OICP standards, onboarding frameworks, and interoperability governance
- Own data models, analytics standards, and dashboard frameworks
- Establish knowledge base and training frameworks for roaming capabilities
- Drive continuous improvement and transformation initiatives
- Define and support L3 escalation expertise and frameworks
- Accountable for roaming governance and standards across entities
- Accountable for alignment between SSE execution and CoE frameworks
- Accountable for establishing performance transparency across roaming
Requirement:
- An entrepreneurial mindset with a focus on collaboration, improvement, and innovation
- A university-level degree, preferably in Engineering, Business Administration, or a related field
- Understanding of the Roaming business and/or the eMobility sector (a plus)
- Ability to deliver projects on time and within the agreed scope
- At least 5 years of experience in a similar role, with 2 years in a management position
- Strong analytical and communication skills
- Professional (fluency) writing and speaking in English
- A sustainable mindset
Benefits:
- Grow your personal skills by following professional training
- Enjoy 27 paid holidays per year
- Work from anywhere in the EU for up to 20 working days per year
- Get up to €500 net compensation for a new (e-)bike or refurbishing your current one
- Travel stress-free with an NS Business Card covering your work-home commute
- KM reimbursement for office commutes by car
- Discounts through the Benefits at Work program
- Mental health and wellbeing support with Open Up
- Access to ClassPass for fitness and wellness activities
Join GreenFlux and contribute to a sustainable future in mobility and energy!