Omnicommerce Manager

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Omnicommerce team powers Grab's offline dining business in Indonesia, building and scaling seamless tech solutions for both restaurant partners and diners. Behind key products like Grab Dineout Deals and Reservation (Chope with Grab), we bridge digital convenience with real-world dining to help millions discover, reserve, and save. Our team excels at hunger, ownership, and accountability to drive bold initiatives. As the engine of Grab's offline-to-online strategy, we directly accelerate merchant growth and shape the future of dining technology in one of our largest markets.

Get to Know the Role

As the Omnicommerce Manager, you will own the P&L and growth strategy for Reservations and Deals in Indonesia. You will lead a team to grow users and revenue through demand generation, investment and campaign strategy, and sales planning. You will also lead the go-to-market of new products and features and represent the voice of Indonesian merchants and customers in regional discussions, influencing future product development and priorities. You will report to the Head of Omnicommerce and be based onsite in Grab's Jakarta office.

The Critical Tasks You Will Perform

• Drive P&L, topline growth, profitability, and overall performance of Reservations and Grab Dineout Deals.
• Lead growth strategy: Identify growth opportunities and develop demand generation, campaign, investment, and sales strategies.
• Structure the problem statements including root cause analysis to ensure we are solving the right problems
• Shape GTM and execution: Lead end-to-end rollout of new products and features, from strategy and market readiness through execution and adoption.
• Drive stakeholder alignment and execution: Align stakeholders on priorities, navigate different perspectives, and proactively push initiatives forward to deliver business outcomes.

What Essential Skills You Will Need

• 6+ years of experience in strategy, management consulting with a Bachelor's degree in Business, Finance, Industrial Engineering, or a related field. Technology industry experience or an MBA would be an added value.
• Has a commercial and financial acumen, including P&L management, financial modelling, and investment analysis.
• Clear articulation in written & verbal communication skills, with storyboarding skills with a ability to build executive-level presentation decks in Google Slides
• Experience leading teams and delivering results through cross-functional stakeholders.
• Think outside the box and comfort operating in a fast-paced environment.
• Advanced Excel skills (can write advanced macros); SQL, Python, or R is an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.