13d 18h ago
Mobility Marketplace Manager
Grab·Operations · Technology
🏢On-site
|Jakarta, Indonesiadataexcelgoogle_suiteproject_management+2
Mobility Marketplace Manager
Grab | Operations | Technology
On-site
Full Time
Indonesia, Jakarta
Position:
Manager, Mobility Marketplace
Company:
Grab
Location:
Indonesia, Jakarta
Employment type:
Full-time
Work Arrangement:
Onsite
Short Summary:
We're looking for a Manager, Mobility Marketplace to join our team in Jakarta, Indonesia. In this role, you'll define, lead, and own the strategic direction and health of our Mobility Marketplace platform, combining analytical rigor with business strategy to influence stakeholders and drive marketplace performance across the Indonesia mobility market.
Responsibilities:
- Lead marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.
- Monitor marketplace performance, investigate anomalies, and work with Product, Operations, and other teams to identify root causes and corrective actions.
- Combine data analysis with insights from passengers, driver-partners, and operating teams to understand marketplace problems.
- Develop tactical solutions and contribute to longer-term plans that improve availability, booking experience, service quality, and overall marketplace health.
- Propose and run experiments from end to end, including hypothesis development, experiment design, rollout coordination, results analysis, and recommendations.
Requirement:
- 5 years+ of relevant experience in strategy, analytics, project management, consulting, product operations, or a technology-related environment.
- Experience in Excel or Google Sheets, with working knowledge of SQL, Python or another analytical tool.
- Experience managing projects involving multiple teams, from initial problem definition through implementation and evaluation.
- Experience in designing experiments, measuring results, or evaluating the impact of business initiatives.
- Bachelor's degree or equivalent practical experience.
- Quantitative, business, economics, engineering, or related backgrounds are advantageous.
- Experience in ride-hailing, marketplaces, logistics, e-commerce, travel, or another technology environment is advantageous but not required.
Benefits:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex benefits package tailored to your needs.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme for support through life's challenges.
- FlexWork arrangements for better work-life balance.
Manager, Mobility Marketplace
Company:
Grab
Location:
Indonesia, Jakarta
Employment type:
Full-time
Work Arrangement:
Onsite
Short Summary:
We're looking for a Manager, Mobility Marketplace to join our team in Jakarta, Indonesia. In this role, you'll define, lead, and own the strategic direction and health of our Mobility Marketplace platform, combining analytical rigor with business strategy to influence stakeholders and drive marketplace performance across the Indonesia mobility market.
Responsibilities:
- Lead marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.
- Monitor marketplace performance, investigate anomalies, and work with Product, Operations, and other teams to identify root causes and corrective actions.
- Combine data analysis with insights from passengers, driver-partners, and operating teams to understand marketplace problems.
- Develop tactical solutions and contribute to longer-term plans that improve availability, booking experience, service quality, and overall marketplace health.
- Propose and run experiments from end to end, including hypothesis development, experiment design, rollout coordination, results analysis, and recommendations.
Requirement:
- 5 years+ of relevant experience in strategy, analytics, project management, consulting, product operations, or a technology-related environment.
- Experience in Excel or Google Sheets, with working knowledge of SQL, Python or another analytical tool.
- Experience managing projects involving multiple teams, from initial problem definition through implementation and evaluation.
- Experience in designing experiments, measuring results, or evaluating the impact of business initiatives.
- Bachelor's degree or equivalent practical experience.
- Quantitative, business, economics, engineering, or related backgrounds are advantageous.
- Experience in ride-hailing, marketplaces, logistics, e-commerce, travel, or another technology environment is advantageous but not required.
Benefits:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex benefits package tailored to your needs.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme for support through life's challenges.
- FlexWork arrangements for better work-life balance.
Required Skills
dataexcelgoogle_suiteproject_managementpythonsql
Required Languages
🇬🇧 English
Key competency: Operations