Intern - Payment Ecosystem

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

The Critical Tasks You Will Perform

• Conduct quantitative and qualitative research to support business analysis, including market sizing, benchmarking, operations strategy, customer pain-point analysis, and process improvement.
• Monitor key payment metrics and prepare regular performance updates using data from relevant sources.
• Investigate business issues and identify opportunities to improve payment performance across Grab's ecosystem.
• Translate data and research findings into clear insights, conclusions, and actionable recommendations.
• Support the development of presentations, reports, and analysis for business reviews and project discussions.
• Collaborate with internal teams across Grab and external stakeholders to gather information, align on priorities, and support successful project delivery.
• Track project progress, follow up on action items, and assist with implementing agreed business improvements.

What Essential Skills You Will Need

• Currently pursuing a Bachelor's degree in Business, Economics, Finance, Data Analytics, or a related field.
• Strong analytical skills with the ability to interpret data and identify meaningful insights.
• Comfortable using Microsoft excel (can perform complex functions) or Google Sheets for data analysis and reporting.
• Basic knowledge of SQL or experience working with data-querying tools.
• Curious about digital payments, financial technology, and Grab's business ecosystem.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive training and personal development programs: You will develop your soft skills and hard skills curated for you
• Mentoring by the Grab Leaders: You will be accompanied by a team of experienced leaders during the internship program
• Government Medical benefit: We have you covered with 3 BPJAMSOSTEK programs
• Engagement and networking activities: You will participate in fun & interactive engagements that not only entertain but also provide valuable networking opportunities
• Balancing personal commitments and life's demands are made easier with our Flex Work arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.