1h 29m ago
Technical Success Account Manager, Alphabet Bets AI Infrastructure, Google Cloud
440k - 451k PLN/yr≈ $110.2k - $112.9k USD/yr
kubernetesgke
On-site
|PolandTechnical Success Account Manager, Alphabet Bets AI Infrastructure, Google Cloud
Google | Technology
1h 29m agoOn-site
Full Time
IC
Poland
440k - 451k PLN/yr≈ $110.2k - $112.9k USD/yr
Technical Success Account Manager, Alphabet Bets AI Infrastructure, Google Cloud
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corporate_fareGoogleplaceKraków, Poland; Warsaw, Poland
Advanced
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
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XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Kraków, Poland; Warsaw, Poland.Minimum qualifications:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 10 years of experience in a customer-facing role working with stakeholders and managing technical implementations or transformation programs.
- Experience with cloud computing and enterprise architecture principles, including Kubernetes (GKE), GPU/compute infrastructure, networking, security, Infrastructure-as-Code (IaC), cloud-native operations, and observability frameworks in production environments.
- Experience presenting to technical and executive stakeholders.
Preferred qualifications:
- Master's degree or MBA in a Management, Technical, or Engineering field, and Cloud professional certifications.
- Experience supporting frontier AI/ML training or high-performance computing (HPC) workloads in critical cloud operations domains, including capacity planning, release management, and escalation management procedures.
- Experience leading technical governance activities, such as Architecture Review Boards (ARBs), resilience reviews, and developing reference architectures for multi-cluster Kubernetes (GKE, Kueue/MultiKueue) and accelerator fleets.
- Experience coordinating cross-functional issue resolution across core product/engineering teams and external hardware OEMs or accelerator vendors (e.g., NVIDIA).
About the job
The Google Kubernetes Engine (GKE) AI Orchestration team builds the foundational scheduling, training, and multi-cluster orchestration platform powering frontier AI research at Google, Alphabet Bets, and global AI leaders. Within ACI Product, our Strategic first-party (1P) and Alphabet Bets Infrastructure program partners directly with Alphabet's flagship AI research organizations to ensure massive GPU and TPU supercomputing fleets operate with maximum goodput, architectural resilience, and operational predictability.
As a Technical Success Account Manager (TSAM) for Alphabet Bets AI Infrastructure within Google Cloud ACI Product, you will serve as a strategic technical leader aligned with Alphabet's flagship AI life-sciences and frontier research organizations. Embedded directly within the core GKE Product and Engineering organization, you are responsible for driving sustained platform health, achieving technical excellence, and ensuring stability for massive-scale GPU and TPU training and batch workloads running on Google Kubernetes Engine (GKE).
You will serve as the partner's trusted technical advisor, translating complex AI research and compute objectives into technical governance and resilient multi-cluster cloud architectures. You will independently forge strong executive relationships, lead the adoption of Google Cloud and Kubernetes architecture standards, act as the primary point of accountability for resolving critical platform issues and proactive risk mitigation, and serve as the internal customer advocate translating needs directly into Google Cloud's Product and Engineering roadmaps.
Poland: zł440000 - zł451000 (PLN) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Establish and lead technical governance, focusing on platform health metrics, capacity forecasting, and continuous GPU/TPU/compute cost optimization.
- Provide technical guidance and lead the adoption of GKE multi-cluster architecture, Infrastructure-as-Code (IaC), and scheduling best practices via in-depth search and workshops.
- Drive platform stability and operational excellence through deep architectural and resilience health assessments across massive-scale GPU and TPU supercomputing fleets.
- Serve as the strategic technical advisor and escalation lead to resolve critical reliability concerns, high-severity incidents, and hardware/OEM anomalies for business-critical AI workloads.
- Act as the internal customer advocate, translating technical obstacles to influence GKE/GCE product roadmaps while owning workload stabilization, SLA tracking, and ongoing optimization.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Required Skills
kubernetesgke
Required Languages
🇬🇧 English