Channel Account Manager - Northeast

The Role

We are looking for an exceptional individual to own GoGuardian’s channel partner business within a defined region. This role combines data-driven decision making, partner relationship management, and business development. You will bring significant experience working with resellers and distributors in the educational technology sector, and you’ll be a self-starter and energy amplifier with a proven ability to turn strategy into regional growth.

You will own your region’s partner portfolio end to end, from joint business plans and pipeline to onboarding new partners and resolving channel conflict. You’ll work alongside our Channel Operations Specialist, who runs the operational side of our indirect business, so your time stays focused on partners, pipeline, and results. Your success will be measured by the strength of your partner relationships and the growth of your region’s pipeline and bookings.

This role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week. In addition, this role will represent us at field events requiring travel up to 30% of the time.

What You'll Do

• Regional Partner Ownership & Development: Own the portfolio of resellers, distributors, and solution partners in your region, building strong relationships between partner and GoGuardian reps and leadership. Lead new partner onboarding and grow existing partners’ capabilities and performance.
• Data-Driven Performance & Business Reviews: Analyze data on regional performance, identify growth opportunities, and lead partner business reviews to evaluate results, address gaps, and drive improvement.
• Pipeline Development & Forecasting: Build and manage a robust pipeline across your regional partner network, supporting accurate forecasting, execution of joint business plans, and consistent growth in bookings.
• Sales Alignment & Account Planning: Drive sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams to identify opportunities and generate pipeline.
• Channel Program Execution: Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives that drive partner engagement and business growth.
• Escalations, Collaboration & Continuous Improvement: Manage regional partner escalations, customer satisfaction, and channel conflicts while partnering with Channel Operations, Sales, and cross-functional GoGuardian teams. Collaborate with fellow Regional CAMs to drive shared success. Stay current on industry trends and adapt regional strategies to meet evolving market demands.

Who You Are

• Related experience in channel account management, business development, or partner management, with a strong emphasis on resellers and distributors.
• Proven expertise in data analysis and decision-making leveraging AI. You can interpret large datasets and turn them into actionable insights and strategic recommendations.
• Experience with performance metrics, incentive programs, and pipeline management. You’re comfortable using dashboards and reports to communicate results and progress.
• A track record of owning a territory or partner portfolio and growing its bookings.
• Exceptional communication skills, both written and verbal, and the ability to present complex data and strategies clearly, from partner sellers to senior leadership.
• Self-starter with an entrepreneurial mindset who drives initiatives independently and rallies cross-functional teams to achieve results.
• Proven track record of building strong relationships and working collaboratively with partners to drive mutual business success.
• High energy and passion for technology and education. You’re excited about amplifying partner success and bringing innovative solutions to schools and districts.

What We Offer