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13d 11h ago

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Decision Center Associate

GOAT Group | Operations | E-commerce
Remote In-Country
Full Time
United States of America, Atlanta
Position:
Decision Center Associate

Company:
GOAT Group

Location:
United States, Atlanta, Georgia

Short Summary:
Join the Operations team at GOAT Group, responsible for managing the worldwide distribution network, authenticating sneakers, fulfilling orders, and ensuring timely delivery to buyers.

Responsibilities:
- Document issues and communicate with sellers and buyers to reach optimal resolutions.
- Ensure orders in the fulfillment flow are solved and returned for same-day shipment.
- Develop an understanding of shoe conditions and GOAT's order statuses.
- Pick shoes from inventory and process returns and orders.
- Take accurate photos of sneakers.
- Work in a fast-paced team environment.

Requirement:
- Highly organized with attention to detail.
- Background in customer and supplier interactions.
- Ability to operate carts and moving equipment.
- Quick learner, self-starter, and able to handle increasing responsibilities.
- Must stand for long periods (up to 12 hours) and lift/move boxes (up to 35 pounds).
- Availability for extended hours, including weekends and holidays.

Benefits:
- GOAT Group represents leading platforms for authentic sneakers, apparel, and accessories, with a global community of over 60 million members across 170 countries.
- The company offers a unique position between primary and resale markets, delivering products to a vast audience.

Required Languages

🇬🇧 English

Key competency: Operations
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