Customer Product Specialist

Date Posted:

2026-09-08



Country:

United States of America



Location:

US-AZ-TUCSON-805 ~ 1151 E Hermans Rd ~ BLDG 805



Position Role Type:

Onsite



U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​



Security Clearance Type:

DoD Clearance: Secret



Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 
 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.
 

In Systems Engineering and Test Capabilities (SE&TC) we integrate, verify, and validate our products. We put our systems together, exercise them in the lab or in the field, measure and analyze performance, and make sure our products work the first time and every time. To accomplish this, we develop plans and procedures, debug and evaluate system functions and interfaces, develop test environments, and work hand-in-hand with our customers. SETC is an exciting and challenging environment where you will have the opportunity to design, develop and test to shape innovative solutions.

We are excited to announce an opportunity for a Customer Product Specialist to join our team in Tucson, AZ. In this role, you will contribute to the critical process of ensuring all system components meet required specifications and performance standards prior to delivery.

What You Will Do:

• Perform integration, verification, and field qualification integration and/or testing to ensure the system under test performs according to specifications/requirements.
• Trace and/or correct faults in mechanical or electronic systems.
• Create/modify documentation in support of reviews associated with testing
• Support field testing and occasional travel for durations typically for a one- or two-week duration.
• Support in field training on how to operate and conduct testing

What You Will Learn:

• Gain knowledge and technical exposure to a modern effector system
• Gain an understanding of how to operate and troubleshoot a modern effector system
• Gain an understanding of how the Test Strategy aligns and interacts with the overall mission CONOPS and effector system development

Qualifications You Must Have:

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience with Hardware Systems Integration.
• Experience with the use of lab/field test equipment.

Qualifications We Prefer:

• Platform Integration and/or Flight Test experience
• Experience supporting field tests, or systems deployed in the field
• Experience collecting and evaluating data to diagnose and solve technical issues
• Technician experience working on military platforms, such as Fixed Wing, Rotary Wing, Ground Based, and ship-based platforms
• Experience in integration with test equipment, telemetry data analysis tools, and missile systems host platforms
• Experience in both test planning/strategy in addition to test execution

What We Offer:

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
•  Relocation Eligibility - Yes
   

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

• Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  
   
• Tucson, AZ:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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