Business Solutions Architect - IFS FSM

Title: Business Solutions Architect - IFS FSM

Location: US-TX-Richardson

Seeking a senior IFS FSM leader to own the strategy, architecture, implementation, and support of the Field Service Management platform supporting NAS service operations. This role will drive business transformation initiatives, optimize service processes, and establish long-term FSM governance and roadmap. Key Responsibilities - Ability to translate business needs into practical FSM solutions that improve service efficiency, technician productivity, and customer experience.

• Strong problem-solving skills and strategic thinking to address complex challenges.
• Excellent communication and stakeholder...