Tele Caller/ Inside Sales Executive - Noida, India (#Girik1077) | CRM Consulting Services | United States | Phoenix, Arizona

Girikon is ranked 335 by Inc. 5000 in 2019 as one of the fastest growing private company in USA.

Girikon is a Salesforce Gold Partner and has expertise in the various Salesforce Platforms, including Service Cloud, Community Cloud, Sales Cloud, Marketing Cloud, Pardot, Salesforce CPQ, Commerce Cloud, Manufacturing Cloud, Education Cloud, Finance Cloud, Billing, 3rd Party integrations, Force.com development, Lightning Development, Einstein Analytics, MuleSoft and Data Migration. Girikon’s strength lies in Salesforce implementation, customization, development, integration and support.

Girikon is a Salesforce Gold Partner, HIPAA compliant, ISO 9001 & ISO 27001 certified. Along with Salesforce, Girikon also supports its customers on technology platforms such as Java, Microsoft, Oracle, Data Management services etc.

Girikon is looking for Full time “Tele Caller/ Inside Sales Executive” with the following job description:

Location – Noida, India

Job Type – Full-time | On-site

Shift Timings – Gen Shift (10:00 AM – 07:00 PM IST)

Experience – : 2+ Years

Key Responsibilities:

• Make outbound calls to prospective clients and generate qualified leads.
• Understand customer requirements and introduce relevant company services/products.
• Follow up with leads through calls, emails, and other communication channels.
• Schedule meetings/demos for the sales team.
• Maintain and regularly update lead/customer information in CRM or internal systems.
• Build and maintain positive relationships with prospects.
• Achieve daily/weekly/monthly calling and lead-generation targets.
• Handle basic customer queries and coordinate with the sales team for further discussions.
• Maintain proper records of calls, follow-ups, and lead status.
• Research prospects and identify potential business opportunities.

Required Skills

• 1-3 years of experience in tele calling, inside sales, tele sales, lead generation, or customer-facing roles.
• Excellent verbal and written English communication skills.
• Confident, persuasive, and professional communication style.
• Good listening and interpersonal skills.
• Comfortable making a high volume of outbound calls.
• Strong follow-up and convincing skills.
• Basic knowledge of MS Office/Google Workspace and CRM tools.
• Target-oriented and self-motivated.

Preferred / Added Advantage

• Experience in IT Sales / Software Sales / B2B Sales.
• Experience selling IT services such as Salesforce, CRM, cloud, software development, consulting, or other technology solutions.
• Experience with lead-generation tools such as LinkedIn, databases, or CRM platforms.
• Previous experience dealing with international clients, particularly US/UK/Australia, would be an advantage.

Competencies/Values:

• Ability to work in a startup-like culture and conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Ability to complete projects successfully while maintaining timeline.
• Persuasive, encouraging, and motivating.
• Time zones change flexibility and work under pressure
• Ability to understand the different communication styles of team members and contractors who come from a broad spectrum of disciplines.

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