Sr. Sales Operations Manager

Description

As a key member of Gigamon’s Sales Operations team, the Sr. Sales Operations Manager – EMEA empowers regional sales leaders with actionable insights, sophisticated analytics, and strategic reporting that support business growth. The role translates complex sales data into clear recommendations across forecasting, sales strategy, and pipeline analysis, while building a data-driven operating culture. Working closely with Sales, Finance, Marketing, and other cross-functional teams, the manager delivers consistent intelligence and scalable business solutions that improve sales performance and decision-making both in EMEA and at the Global Level. This role helps shape regional sales strategy, strengthen operating processes, and provide trusted insights to senior leaders.

What you’ll do

• Provide in-depth forecasting analysis and partner with leadership in EMEA to improve forecast accuracy, pipeline visibility, and pipeline hygiene.
• Be a trusted partner for Sales, Finance, and Marketing to consistently provide accurate and actionable insights.
• Design and deliver periodic reporting on pipeline, sales trends, and other key performance metrics.
• Perform ad hoc analysis to predict, measure, and interpret business trends, including trends related to new business development and account management, both in region and globally.
• Support business planning, sales strategy, and financial or operational modeling activities with reliable analysis and recommendations.
• Identify opportunities to improve reporting, analytics, and scalable sales processes; translate requirements into practical business solutions.
• Support monthly and quarterly close activities by validating bookings data, maintaining data accuracy and integrity, and preparing key business metrics for leadership reporting.
• Maintain accurate sales hierarchy and territory information and coordinate updates to commission roles and plans with the appropriate teams.
• Provide key data, metrics, and analysis for regional Quarterly Business Reviews (QBRs), including clear explanations of performance, trends, and opportunities.
• Independently build and run Salesforce reports and dashboards that address business and analytical needs; use Clari forecasting views and associated dashboards to support forecast reviews.
• Partner with GTM Operations, Business Systems, and analytics teams to improve source data, reporting requirements, system workflows, and business intelligence capabilities.
• Lead cross-functional initiatives from requirements through launch, aligning stakeholders, managing priorities, and measuring outcomes.
• Experience using AI tools to streamline workflows and improve operational efficiency is a plus.

What you’ve done

• Bring 3–5+ years of Sales Operations experience or experience in a similar role.
• Demonstrate a strong understanding of sales organizations at the corporate, field, and channel levels.
• Show a proven track record of delivering insightful analytics for a global sales organization.
• Have participated in and improved forecasting and pipeline hygiene at the regional and/or global level.
• Operate as a Salesforce (SFDC) power user; the ability to independently build and run reports and dashboards for business and analytical needs is highly desired.
• Have experience using Clari for forecasting and its associated dashboards.
• Bring strong Microsoft Office skills, especially Microsoft Excel.
• Have experience collaborating across functions and communicating analysis, recommendations, and business implications to sales and executive audiences.

Who you are

• Naturally curious and improvement-oriented, with an interest in making reporting, processes, and business solutions more useful and scalable.
• A self-starter who takes ownership, follows through, and can move work forward with minimal direction.
• An analytical, data-driven problem solver who can interpret complex information and turn it into practical recommendations.
• Comfortable operating in a fast-paced environment while maintaining strong process discipline and attention to data quality.
• Highly collaborative and focused on the needs of sales teams, customers, and channel partners.
• A clear communicator with strong oral and written communication skills who can adapt messages to different audiences.
• A trusted partner who builds effective relationships across Sales, Finance, Marketing, and other cross-functional teams.

#LI-Hybrid

As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

We may use automated tools, including AI-based systems, to help screen and evaluate application materials for this role. These tools are designed to assess job-related qualifications only and do not make final hiring decisions; human reviewers remain involved in the process. Further, Gigamon uses Jobvite, developed by Employ, to screen and evaluate all Gigamon applicant resumes. The system analyzes resumes for skills, experience, and qualifications and processes employment history, education, and skills. This AI-based system is used for all Gigamon positions. For questions, contact [email protected]. You have the right to request reasonable accommodation; to do so, please send a message to [email protected].