Sr Director - Program Management

Job Description Summary

IT Leader managing the Services Outage Execution portfolio. Directs field readiness initiatives, ensuring employees have the necessary connectivity and equipment for onsite work. Leads programs to enhance field productivity and data accessibility in support of customer outage commitments.

Job Description

In this role, you will proactively and holistically help guide business and IT teams through transformation and optimization initiatives, supporting the formation of strategy using Services value stream framework.

Global Services delivers post Implementation services to external customers In areas of CSA, Outage Management and Projects Services globally.

As a IT Leader managing the Services Outage Execution portfolio for Gas Power Global Services, you will be accountable for the following priorities (including leading a team):

1. Portfolio & Process Governance

• • End-to-End Ownership: Serve as the strategic owner for the Services Outage Execution process and its associated application portfolio.
  • Lifecycle Management: Oversee the performance, maintenance, and optimization of critical applications supporting outage workflows.
  • Continuous Improvement: Evaluate current processes to identify gaps, ensuring IT solutions evolve to meet changing business requirements.

2. Field Operations & Readiness

• • Infrastructure Logistics: Lead the proactive provisioning and lifecycle management of IT equipment, including hardware and PC availability for a mobile, customer-facing workforce.
  • Site Connectivity: Ensure robust onsite connectivity solutions are defined and implemented, guaranteeing that field teams have the bandwidth and network stability required to complete GE Vernova work.
  • Readiness Standards: Establish and enforce deployment protocols that ensure field employees are fully "site-ready" before arriving at customer locations.

3. Strategic Productivity & Innovation

• • Program Leadership: Drive the identification, business case development, and execution of technology programs focused on increasing the output and efficiency of field personnel.
  • Use of AI to drive productivity: Lead efforts to improve data accessibility and visibility, ensuring field teams have the right information at the right time to meet complex customer commitments.
  • Solution Delivery: Translate business challenges into technical solutions, managing program delivery from concept through to field implementation.

4. Stakeholder & Customer Impact

• • Commitment Alignment: Ensure all IT-led initiatives are directly tied to the successful delivery of outage milestones and customer satisfaction.
  • Cross-Functional Collaboration: Partner with operations and field service leaders to advocate for and deliver the technology needed for successful site execution.

Required Qualifications:

Bachelor's Degree in   Information Technology areas with minimum 10 years of relevant experience

Desired Characteristics

• Proven track record of setting targets, executing a plan, and delivering results
• Relevant experience with demonstrated solving of business problems with technology
• Ability to plan and provide structure and organization in a fast paced, changing environment
• Effectively manages risk and uncertainty for self and team.
• Strong business analysis and problem-solving skills
• Ability to decompose problems and make decisions when problems or solutions are not 100% defined
• Evaluates products & processes to assure compliance.
• Measures the impact of trends (cyclical or a shift) and takes action.
• Ability to interact at all levels of the organization, and with other GE businesses and partners
• Demonstrated experience leading and influencing across a complex, global matrix organization.
• Proactively identifies and removes project obstacles or barriers on behalf of the team
• Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions
• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
• Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity
• Influences and energizes others toward the common vision and goal.
• Drives to new directions of meeting the goal in the face of unfavorable odds and setbacks

Additional Information

#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $154,800.00 and $258,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on September 24, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.