Senior Site Reliability Engineer, Infrastructure | Jobs at GetYourGuide

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

As a Site Reliability Engineer, you will be part of an empowered team that is key in building, automating and enhancing our cloud and container-based infrastructure. We act as "engineers for the engineers" helping others understand and leverage the architecture and platform underlying their features. Our technology stack consists of AWS, Kubernetes and Istio. We aim to create a reliable platform for running our core services while enabling teams to move fast, take risks and experiment.

Your mission:

• Build and scale our cloud-based infrastructure including managing our Kubernetes clusters and AWS environment
• Ensure the high availability, autoscaling and failure recovery capabilities of production and pre-production systems
• Develop custom controllers to automate the management of clusters
• Leverage Istio and Envoy to manage service communication and provide network observability
• Actively drive initiatives towards better system design and implementation of new technologies
• Participate in infrastructure on-call rotations
• Champion our operations culture and help the engineering organization deliver highly available services for our customers

Your toolkit:

• Experience with Kubernetes and running containers at scale
• A good, low-level understanding of the Linux operating system
• Strong coding skills in at least one programming language. Our most used language is Go
• Good understanding of production systems, networking and container technology
• Sufficient grasp of public cloud environments like AWS
• Positive, proactive team player who is passionate about their craft and cares about helping the team deliver
• Written and verbal communication skills with the ability to clearly explain technical concepts to others in English
• You care about monitoring and understanding the state of systems
• Problem solver with operations skills that can quickly diagnose and pinpoint issues in a production environment
• Pragmatically use AI tools to automate routine tasks and boost team productivity, while applying sound engineering judgment to key technical decisions

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in-office collaboration (Mon, Tue, Thur) and two days of optional at-home focus time
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply 

We are an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

#LI-Hybrid 

Benefits at GetYourGuide Berlin

Financial Health & Wellness Growth Others

• Monthly allowance for transport (Deutschland ticket)
• Bonuses for successful employee referrals
• Virtual shares so you can be part of our success
• Company contributions to personal pension plans
• 30 days per year for telecommuting
• 20% discount for friends & family on GetYourGuide activities

• 25 vacation days; +1 for each additional year up to a cap of 28
• Discounted Urban Sports Club membership
• Mental wellbeing services with nilo.health
• In-house gym and fitness classes
• Annual flu shots

• 1,000€ yearly for courses and training
• Language course reimbursement
• Regular meetups, workshops, and hackdays
• Mentorship program
• Access to AI tools like ChatGPT and GitHub Copilot
• 10 days of paid educational leave every 2 years

• Weekly catered brunches, lunches, and snacks
• Extra days off when winter holidays land on weekends
• Annual GetYourGuide Summits.
• Partner discounts including FutureBens, Plant Club, and more