German-Speaking Customer Care Representative

Are you fluent in German and English with a passion for delivering exceptional customer service? We're recruiting for an exciting opportunity to join a leading, innovative company within the beauty and aesthetics industry! You'll be joining a dynamic, customer-focused team, supporting customers across the UK and German-speaking markets. What you'll be doing:

• Managing customer enquiries via phone and email.
• Processing orders and coordinating deliveries.
• Resolving customer queries, complaints and returns.
• Working closely with logistics and internal teams.
• Delivering an outstanding customer experience.

What we're looking for:

• Fluent German and English – essential!
• Minimum 2 years' customer service experience.
• Excellent communication and organisational skills.
• Confident using Excel, Outlook and customer systems.
• A proactive, positive and solutions-focused attitude.

An exciting opportunity to build your career within the fast-growing beauty and aesthetics sector! Interested? Apply today or get in touch to find out more!