Site Reliability Engineering
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Site Reliability Engineer who will provide escalated engineering support and timely response to service disruption of core software applications (e.g. MyGeotab). If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Site Reliability Engineer your key area of responsibility will be providing escalated engineering support, maintaining production servers, and facilitating the restoration and maintenance of normal service operations. You will need to work closely with development teams and team members across all levels of the organization. To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. In addition, the successful candidate will have strong troubleshooting and analytical skills with experience in automation, system testing, and monitoring infrastructure.
How you'll make an impact:
Effectively communicate technical solutions to customers during service disruptions.
Troubleshoot production issues and coordinate with development teams to implement fixes.
Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture.
Implement automation tools and frameworks to streamline routine tasks.
Conduct system tests for security, performance, and reliability.
Assist in long-term strategic planning to ensure server capacity meets current and future requirements.
Recommend design enhancements for improving reliability, security and processes.
Maintain supporting documentation for areas of expertise.
Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs.
Plan and execute routine maintenance tasks.
Conduct post-incident reviews and identify areas of improvement for long term reliability.
Participate in a 24x7 on-call rotating schedule
What you'll bring to the role:
1-3 years experience in Server Operations/DevOps/SRE or a similar role.
Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
Strong troubleshooting skills with a systematic problem-solving approach and experience with Powershell, Python, SQL, and Linux-based systems.
Excellent verbal and written communication skills with the ability to engage across all levels of the organization and communicate technical solutions effectively.
Highly organized with strong analytical skills, able to manage multiple tasks and respond to fast-changing priorities under pressure.
Entrepreneurial mindset, technical competence in Google Suite, and comfortable working in a fast-paced, flat organization.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
Other employment statements:
Required Skills
Required Languages
🇬🇧 English