IT AI Solutions Engineer

Do you enjoy building technology that solves real business problems?

Gensco is seeking an experienced, hands-on AI Solutions Engineer to design, develop, test, and deploy AI-powered solutions that make work easier, faster, and more effective for our Teams at our Corporate Office in Tacoma, Washington (full time in-person position). You'll work closely with Users, Business Leaders, IT Teams, and Vendors to create practical tools that automate processes, improve access to information, and deliver measurable value . If you're energized by turning concepts into production-ready solutions and seeing the impact of your work every day, we'd love to hear from you! Duties and Responsibilities

• Serve as the hands-on Engineer who builds and delivers Gensco’s AI solutions by gathering feedback from Stakeholders, evaluating options, then designing and implementing solutions.
• Utilize AI to improve customer service, take repetitive work off our Teams, and provide easily consumable data for decision making.
• Partner with IT Data Engineering, BI, and ERP Teams.
• Collaborate with all Teams, Users, outside software Vendors, and implementation Partners.
• Design, prototype and test solutions hands-on, using AI models, automation tools and ERP and data warehouse connections. Prove each idea through a pilot before it goes to production.
• Track and report realized value (hours saved, margin gained, DSO reduced, inventory turns improved).
• Estimate the run cost before each pilot, measure it afterward, and keep a monthly view of AI spend and forecast.
• Review Company AI Use Policy regularly, draft recommended updates, and build solutions.
• Train and support the Users of solutions you build.

Skills and Qualifications

• Bachelor's degree in computer science, information systems, engineering, analytics, business or equivalent experience required
• 5+ years in technology, analytics or process automation, including hands-on experience delivering AI or automation solutions that reached daily use
• Hands-on experience building with AI and Large Language Models (LLMs), including prompt design, retrieval from Company documents, and AI agents that take actions in other systems
• Proficient in at least one general-purpose programming language; builds and consumes REST APIs; uses version control, testing and separate dev/production environments
• Experience connecting tools to an ERP through APIs or middleware