Senior Billing & A/R Analyst

Position:
Senior Billing & A/R Analyst

Company:
Garner

Compensation:
$125,000 - $135,000

Location:
Remote

Employment type:
Not specified

Work Arrangement:
Remote with occasional travel to HQ

Short Summary:
Garner is seeking a Senior Billing & A/R Analyst to manage monthly client invoicing and Accounts Receivable functions. This role involves overseeing the production of ~800 invoices per month, managing collections, and improving automation processes within the Finance team.

Responsibilities:
- Own the monthly invoicing process end to end.
- Manage invoicing queries and tooling, build and release invoice batches.
- Ensure complete and accurate invoicing through controls and validation processes.
- Investigate and resolve exceptions with cross-functional partners.
- Manage Accounts Receivable & collections, including follow-up on overdue balances.
- Respond to client, broker, and internal billing questions.
- Leverage and improve automation tools for recurring tasks.
- Maintain client billing data and portals.
- Track and report performance metrics for Billing and A/R.
- Maintain strong processes and documentation.

Requirement:
- Experience in Billing and Accounts Receivable processes, ideally in a high-volume environment.
- Strong understanding of A/R and collections, including DSO and cash application.
- Analytical and reconciliation skills to identify variances and drive resolutions.
- Experience with QuickBooks Online, Netsuite, Salesforce, or similar tools is a plus.
- Continuous-improvement mindset with an interest in automation and AI.
- Meticulous attention to accuracy and controls.
- Clear communication skills and ability to manage competing priorities.
- Problem-solving mindset with eagerness to investigate root causes.

Benefits:
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k)
- Equity incentive plans
- Teladoc Health and more