Data Analyst (GTM)

Data Analyst

Position Overview

The Data Analyst will support business operations, customer success, and go-to-market initiatives by analyzing data, conducting market research, and developing actionable insights. This role involves working with customer, revenue, partner, and renewal data to support strategic decision-making and improve business performance.

Key Responsibilities

• Data Analysis and Reporting: Collect, validate, and analyze customer, revenue, licensing, and renewal data to identify trends and opportunities.
• Customer Segmentation: Develop customer health scores and account tiering models to support customer success and retention strategies.
• Partner Analysis: Evaluate partner and reseller performance using revenue, deal volume, and other key metrics.
• Market Research: Research competitors, pricing strategies, product offerings, and market developments.
• Renewal and Retention Support: Build target lists, support outreach campaigns, and track renewal and win-back results.
• Business Operations: Assist with pricing and packaging analysis, reporting improvements, and other cross-functional projects.
• Documentation: Maintain organized reports, document data requirements, and provide regular updates on project progress.

Qualifications

• 2–4 years of experience in data analysis, business operations, sales operations, or revenue operations.
• Experience working with CRM platforms, Excel, and reporting tools.
• Strong analytical, research, and problem-solving skills.
• Ability to organize complex or incomplete information into clear, actionable insights.
• Excellent attention to detail, communication, and organizational skills.
• Ability to work independently and manage multiple priorities.

Preferred Qualifications

• Experience in a B2B software or technology environment.
• Familiarity with Salesforce or similar CRM platforms.
• Exposure to software licensing, renewals, partner channels, or reseller programs.
• Experience with Jira or other project management tools.