Technical Sales Solutions Specialist

Title: Technical Sales Solutions Specialist Location: Somerville, MA

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative on-site in Somervill!

Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

Watch this video to learn more about Sydney Fenner's experience on the Technical Sales Team.

In this role you will:

• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Identify sales leads and follow up on inbound sales inquiries by phone and email
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth
• Represent Formlabs at trade shows and onsite customer events
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field
• 0-5 years full-time work experience
• Naturally curious and passionate about a wide variety of topics, especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone, video & email
• Have the ability to handle rejection, learn, and adapt

What do we offer?

• Competitive salary and sales commission system
• Opportunity to qualify & close high-potential inbound sales leads
• Ownership in a cutting edge tech company
• Extensive, continuous sales and technical training
• Industry leading products that you can stand behind
• Fast paced and meaningful work
• A unique and exciting office environment
• Hybrid work - 60% in-office (3 days)
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Healthy on-site lunches, snacks, beverages, & treats
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.